The purpose of this workshop is to engage participants in a process of seeing conflict as an opportunity for growth, development, and enhancing business and other relationships, rather than approaching conflict with fear or simply avoiding it altogether.
DurationConflict resolution is the process of resolving a conflict or dispute by identifying and satisfying some or all of each side’s needs and addressing their interests.
The purpose of this workshop is to engage participants in a process of seeing conflict as an opportunity for growth, development, and enhancing business and other relationships, rather than approaching conflict with fear or simply avoiding it altogether.
The workshop will include analytical and practical tips on how to resolve conflict, and how to manage conflict when resolution is not possible. Knowing how to manage and resolve conflict is essential for leading an organization, managing a department, building and enhancing your interpersonal relations within your workplace, your family and community.
Topics Covered:
Learning Outcomes:
At the end of this workshop the participants will learn:
The McGill School of Continuing Studies has earned an international reputation as a leader in continuing education. Our programs are innovative, our instructors are engaged, and our learners are smart and diverse.
They are students, professionals, employees, employers, newcomers, and lifelong learners - and they bring with them a wide range of experience from all walks of life.
Our diverse programming is designed to respond to their needs. We offer daytime, evening, and weekend courses that take place on campus and online.
Look to the School to learn new skills, connect with new friends and colleagues, and elevate your personal and professional goals.
Our Mission:
Located in the heart of Montreal, the McGill University School of Continuing Studies offers diverse adult learners a path of life-long professional and personal transformation through innovative teaching, practical experience, and applied research.
We empower learners, strengthen communities and support partner organizations to thrive in a world of fast paced change and technological advances with greater access, mobility and adaptability. Together with our partners and alumni, we help shape the future of work and learning by building bridges across the University and beyond.
Our Vision:
We will be a global university partner of choice for individuals, communities, and employers alike. We will offer the highest quality of experiential learning, inspire confidence and trust, enrich lives, and be recognized for our thought leadership at undergraduate, graduate and professional levels.
Our Values:
We prize personal and professional integrity and ethics in all that we do.
We strive to achieve excellence.
We are learner-centred and employer-responsive.
We value and promote inclusivity, diversity, and equity.
We champion innovation, entrepreneurship, and learning from experience.
Develop strategies and techniques to positively influence others, negotiate to achieve mutually beneficial goals, and manage conflict, while maintaining healthy business relationships.
In this training, participants will explore ways to prevent conflict when possible and resolve them in a fair manner when they do occur.
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Crossroads Therapeutic Solutions offers workshops, training and presentations for individuals, groups and workplaces
In this module, you will explore the different ways people resolve disputes.
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