Learn how to be a stand out talent in hospitality, think like a manager, plan your career, set yourself up for success!
Starting with an overview of the industry and highlighting important points of consideration before pursuing it as a career, students will then learn about how pivotal their role is within customer service and start to build their own career plan as to when and where they want to be futher down the line.
With these basics covered, students will then learn which traits they should focus on nurturing and developing to ensure they survive and thrive in the industry as an individual and as a manager.
Students will also learn how best to organise their tasks so as to be a reliable and productive talent in the industry. Lastly, students will learn which mistake to avoid on their road to becoming a manager as well as how to handle guest complaints graciously.
Students completing this course will have a newfound perspective on the industry and be better equipped with guest-service and organisational skills to approach a hectic daily operation in a Hotel.
What you'll learn:
Build a career plan for yourself
Know how to handle guest complaints graciously
Begin identifying your Management Style
Learn the Core Traits needed to survive and thrive
Understand the Industry better to pick the right department for your career
Organise your tasks to ensure you remain efficient and productive
Udemy, founded in May 2010, is an American online learning platform aimed at professional adults and students. As of Jan 2020, the platform has more than 50 million students and 57,000 instructors teaching courses in over 65 languages. There have been over 295 million course enrollments.
For Existing Food & Restaurant Businesses & Start Ups. This course will significantly improve you chance of success.
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