First Ambulance Services Sdn Bhd

First Ambulance is a highly regarded emergency medical services provider based in Malaysia. With an outstanding track record of over two decades, we have proudly served our local community, strictly following best practices and industry standards. Our extensive fleet and expertise allow us to offer comprehensive turnkey solutions for both private and public services. With operational hubs strategically located throughout the country, we efficiently handle the workload necessary to support our nation’s healthcare needs.

At First Ambulance, our commitment to excellence is upheld through our adherence to an ISO 9001 certified management system. This ensures consistent quality across all our operations and keeps us in line with leading global guidelines. We take pride in providing top-tier services in every aspect of our organization.

Our Core Value

• We believe the finest thing a man can do with his life is to save another. For over 20 years, we’ve served our community with the highest quality emergency medical services available, armed with the right tools, the right people and right skills. At FIRST Ambulance Services, we don’t just operate ambulances – we’re Driven to Save Lives.

Vision

• To be ranked among the top ten ambulance service providers in the world.

Mission

• To provide prompt, affordable, and high-quality healthcare services through a fully integrated network of customised and tailor-made medical solutions that put patients at the centre of what we do and free our clients to focus on their core business.

Our history

• Over its brief history, First Ambulance has gone from only one ambulance providing only basic life support, to what are now six dispatching locations, 3 stations with operations in Klang Valley, Terengganu , Johor, and Kota Kinabalu with more than eighty full time employees providing Advanced Life Support with state of the art equipment, a wheelchair transport service with a 24/7 Dispatch center and a full time Chief Medical Officer. We believe that the citizens of Malaysia deserve a world class ambulance service and aims provide the region with a well-designed and effective emergency ambulance service.