TOP 10 CUSTOMER SERVICE COURSES IN MALAYSIA

The course you need in order to know a little bit of everything about the job of customer service agent!

There has been no time in history when customers have had so much choice of where to get service and goods. The internet has revolutionised the market place: customers can research, purchase and review products and services from the comfort of their own home, or office.

This popular Customer Experience course teaches you the increasing importance of Customer Experience Management. Quickly grasp how to track and analyze the changing nature of your digital customers, create feedback loops and fully embed the customer experience within your business.

Attitude decides everything of a person. Attitude in workplace determines the ability and performance of an employee. It decides career success of a person. Career Success at workplace determine the future of an employee in the company.

Customer Services Course is offered by Ascot Academy. Ascot’s Short Course Training Programme can also be customized and tailor-made to the specific requirement of any hospitality and service related establishments.

On 29 september 2018, sarawak energy berhad (seb) officially launched the customer service certification programme across 3 regions namely, western region (wr), central region (cr) and northern region (nr). This program was awarded to mrs management sdn bhd [mrs] (in partnership with swinburne univ...

Certified Customer Service Excellence course is offered by Master Trainers. We are training provider in Malaysia with a team of highly experienced training experts , coaches, consultants who are passionate in solving human capital and human resources problems, challenges and issue.

Excellence customer service is a management issue- it’s a manged process. It is not just “the best we could do”. It is about a goal, measurement, feedback, staff involvement, rewards, and accountability. It is about a process with checklists, training, and planned “extra mile”.

Customer Service course is offered by Jas Training and Consultancy. Management Consultancy specializing in Human Resource Management viz Recruitment, Training, Consulting Areas, Industrial Relations and Food Safety related services.

''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang- Excellence in an organization is usually measured by one thing - customer service.

Customer-focused companies are continuously striving hard to achieve excellence in customer service. They recognized that this is one of the key factors of success in today's ever demanding business world is providing excellent service consistently, will bring about long term profitability.