List of available Professional Courses in The Point, Durban - Page 32. The Professional courses in The Point are provided by the following institutes: Also, check out all Professional Courses in Durban.
By the end of this course you will have the basic understanding of the concept of effective interviewing of individuals as well as have a clear picture of the basic steps needed when hiring or recruiting a new employee.
By the end of this course you will be better equipped to organise a meeting, compile an agenda, take minutes and complete all related procedures once the meeting is over
By the end of this course you will understand the process, tools and techniques to manage the people side of change.
By the end of this course you will clearly understand the benefits of the mentoring program to both you and the organisation. You will also learn how to prepare for a meeting in order to maximise the mentee experience.
By the end of this course you will be able to execute and close a sale as you will understand both your customer and the sales process. You will now have the skill which will give you the ability to handle difficult customers and analyse your mistakes when following the sales process.
By the end of this course you will have a clear understanding of the concept of leadership as well as being able to identify the roles and qualities of a successful leader.
By the end of this course you will be able to correctly structure a presentation using a variety of visual aids as well as make use of your voice, words and body language to effectively present.
This qualification is intended for persons who already work as Call Centre and/or Business Process Outsourcing agents or who wish to join the Call Centre and/or Business Process Outsourcing industry.
By the end of this course you will understand the process of communication. From the key elements involved, to the barriers that prevent effective communication.
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