TOP 10 BUSINESS MANAGEMENT COURSES IN HATFIELD, PRETORIA - PAGE 32

Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.

This course is designed for learners who have no previous experience in typing. This is a thorough and slow paced course which will provide the learner with basic foundational skills required to type accurately.

All staff that need to improve on their existing customer service skills and develop new skills. This workshop will address general attitude in the workplace, motivate staff and instill confidence in their professional abilities.