103150 Occupational Certificate: Retail Chain Store Manager NQF 5/Cr 106

This qualification prepares learners to manage the operations of multiple retail outlets or departments within a chain store structure. It includes modules on sales management, marketing, inventory control, financial planning and human resource coordination to ensure smooth and profitable store operations.

The industry feels that the qualification will serve to equip qualifying learners with the fundamental skills and attitude necessary to:

• Manage retail chain store operational processes.
• Maintain retail chain store stakeholder relations.
• Implement plans to improve sales in a retail chain store.
• Manage risk and maintain assets in a retail chain store.

A qualified learner will be able to:

• Lead teams to achieve retail chain store operational objectives.
• Manage service standards of a retail chain store.
• Manage stock control in a retail chain store.
• Improve the financial performance of a retail chain store.