This delivery and refund policy is only applicable and relevant to the Online courses offered on Coursetakers.com domain by Coursetakers to students. These policies are in no way applicable to the local courses offered in-class or online by institutes and Universities. For delivery and refund policy of courses offered by institutes, contact the training provider.
When you purchase an online course, the course access is made available immediately after purchase of the course.
We want you to be satisfied, so all eligible courses purchased on Coursetakers can be refunded within 30 days, provided the request meets the guidelines in our refund policy.
Certain restrictions may apply and some purchases may only be eligible for credit refunds. For more information regarding our refund policy, please see below.
Simply go to our Contact Us pageand contact us regarding your refund request.
You can see the status of your refund in the Refunds section of your Purchase History page. In the Refund Status column you can see the date your refund request was submitted or when it was processed.
The amount of your refund and the payment type it was refunded to is also included.
Refund requests are submitted immediately to your payment processor or financial institution after Coursetakers has received and processed your request. It may take 5 to 10 business days or longer to post the funds in your account, depending on your financial institution or location.
If you requested a refund within 24 hours of purchasing the course, however, it may be processed as a purchase reversal (please see below for more information).
While our 30-day refund policy is to allow students to learn risk free, we must also protect our platform from fraud and provide them a reasonable income schedule. We will not process refund requests received after the refund window.
We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:
These refund restrictions will be enforced to the extent permitted by applicable law.
In cases where a transaction is not eligible for a cash refund, the refund will be granted using Coursetakers credits, provided it otherwise meets our 30-day refund policy.
If your course purchase is only eligible for a credit refund, this will be indicated on the refund page.
iOS (Apple): iOS payments are processed through Apple and not Coursetakers, and so we are unable to offer cash refunds for in-app purchases made in the Apple App Store. You can read more about Apple's refund policy here.
Bank & cash transfers: certain bank and cash transfer methods are only eligible for credit refunds.
Coursetaker's subscriptions plans do not offer a 30-day satisfaction guarantee, and no refunds or partial refunds are available unless otherwise required by applicable law (see below). If you’re enrolled in a subscription via the free trial, you can cancel the free trial at any time, without being charged.
Depending on where you're located, you may be entitled to a refund. We determine your location based on the country associated with your account.
Since the payment for the bundle was processed by the third-party vendor, we do not have the transaction on file and cannot initiate a refund for you. Please contact the third-party vendor directly to request a refund.
If you enrolled in a course through a third-party sale or promotion on their platform/site (for example: a company is selling or giving away Coursetakers courses), please contact the third-party directly to request a refund. Coursetakers does not have access to the necessary information to review or process these refund requests.