Account Management Foundations

For 4 weeks, industry pros will work with you to identify your Account Management style. You’ll learn the latest in Account Management skills and techniques over 6+ hours of weekly guided independent study with cutting-edge tools.

No matter how you take it, a shot of espresso is the backbone to your relationship with a cup of coffee. A strong relationship between businesses and clients is the foundation for strong outcomes and happy customers.

This course will teach you the knowledge, skills, processes, behaviors, and techniques you’ll need to land and excel in your first role as an account manager. Throughout the course, You’ll learn how to build responsive and trusting relationships with your customers. while practicing the sales, technical, and financial skills required to grow revenue, retain accounts, and stay accountable to your customer and your organization.