The course is aimed for those who have trouble controlling anger or those who want to learn more about it. Particularly those people who have to deal with angry people or customers.
DurationWho Should Attend
The course is aimed for those who have trouble controlling anger or those who want to learn more about it. Particularly those people who have to deal with angry people or customers.
Contents
The first part of the programme is spent getting to know participants and discussing what will take place during the workshop. Delegates will also have an opportunity to identify their personal learning objectives.
What is Anger?
Costs and Pay-Offs
The Anger Process
How Does Anger Affect Our Thinking?
Understanding Behaviour Types
Managing Anger
Communication Tips and Tricks
Workshop Wrap-Up
At the end of the course, students will have an opportunity to ask questions and fill out an action plan.
Included in the price is a course for up to 12 delegated and includes Student Workbooks, Quick Reference Guides and a copy of the course slides.
Originally established as a training provider in 2003, we are registered as a Limited Company in Scotland with our main offices in Belfast and Stirling however we also cover the whole of the UK and Ireland.
As a result of our incredible network of over 130 training professionals throughout the country, we are a training provider able to provide so much more than training, including business consultancy, coaching and executive development.
We provide high-quality training programmes across a range of disciplines. These programmes are delivered either in the physical classroom or in tutor-led, virtual classrooms. Either way, our network of trainers is hand-picked to ensure we provide learning which is engaging, transferrable to the workplace as well as being current, relevant and best in class.
Our clients return to us again and again because with almost 20 years’ experience in training facilitation we are flexible, professional and provide a quality of service which is consistent, consultative and competitive.
The course is aimed at all employees who want to explore their anger and develop strategies to help manage rage and anger.
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organisations, and societies do well.
This course provides you with the awareness and skills to identify and manage anger and stress, giving you the skills to be able to deal with your own stress and anger, and help others with theirs, too.
This course is for anyone interested in learning more about anger and anxiety and exploring the key concepts and benefits of Cognitive Behavioural Therapy (CBT).
This course covers all aspects of anger and anger management from a psychological as well as a practical perspective. It will provide delegates with tools, techniques and strategies in order to safely deal with an angry person, help someone who has anger issues or, if you yourself have anger issues...
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore