Professional listening in the workplace includes understanding and applying small talk strategies to get along in the workplace, high quality customer service and handling complaints professionally, workplace meetings, agendas, motions, minutes taking, and appropriate business vocabulary.
DurationProfessional listening in the workplace includes understanding and applying small talk strategies to get along in the workplace, high quality customer service and handling complaints professionally, workplace meetings, agendas, motions, minutes taking, and appropriate business vocabulary.
The course explores working with managers and co-workers from different cultures, experiencing yourself in the workplace, and customer service strategies.
Since 1978, the Working Skills Centre (WSC) has been providing a holistic program to help individuals overcome barriers to employment and move towards economic self-sufficiency. While mandated to serve a broader clientele throughout the Greater Toronto Area (GTA), our mission statement reflects the emphasis on programs for immigrant women geared towards improving their skills, self-esteem, and employment prospects.
If you are looking to build the skills required to land your next job or get started in a new career, you’ve found the right place.
Learn tips and strategies for creating professional documents that are targeted, compelling and eye catching.
Communicating in the Workplace builds teamwork skills and gain a solid understanding of workplace expectations
This course will help you understand the best practices for communicating
This course has been designed to provide students with the skills necessary to prepare industry specific and compliant documentation and reports
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