Professional listening in the workplace includes understanding and applying small talk strategies to get along in the workplace, high quality customer service and handling complaints professionally, workplace meetings, agendas, motions, minutes taking, and appropriate business vocabulary.
DurationProfessional listening in the workplace includes understanding and applying small talk strategies to get along in the workplace, high quality customer service and handling complaints professionally, workplace meetings, agendas, motions, minutes taking, and appropriate business vocabulary.
The course explores working with managers and co-workers from different cultures, experiencing yourself in the workplace, and customer service strategies.
Since 1978, the Working Skills Centre (WSC) has been providing a holistic program to help individuals overcome barriers to employment and move towards economic self-sufficiency. While mandated to serve a broader clientele throughout the Greater Toronto Area (GTA), our mission statement reflects the emphasis on programs for immigrant women geared towards improving their skills, self-esteem, and employment prospects.
Ethics in Business explores a variety of topics related to ethics, and the ethical issues and dilemmas encountered by managers.
The Employment Training Program (ETP) is a full-time work-readiness program that provides knowledge and skills
This course teaches you the fundamentals of writing effective business documents for internal and external audiences, including emails, proposals, business plans, business cases, reports, slide decks and content for the web.
After completion of this full day workshop, participants will get the opportunity to book a 1-on-1 follow up session with a facilitator to receive individualized feedback.
During this session, participants will be inspired to re-ignite their careers, access tactics to leverage their strengths, and build successful careers.
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