Professional listening in the workplace includes understanding and applying small talk strategies to get along in the workplace, high quality customer service and handling complaints professionally, workplace meetings, agendas, motions, minutes taking, and appropriate business vocabulary.
DurationProfessional listening in the workplace includes understanding and applying small talk strategies to get along in the workplace, high quality customer service and handling complaints professionally, workplace meetings, agendas, motions, minutes taking, and appropriate business vocabulary.
The course explores working with managers and co-workers from different cultures, experiencing yourself in the workplace, and customer service strategies.
Since 1978, the Working Skills Centre (WSC) has been providing a holistic program to help individuals overcome barriers to employment and move towards economic self-sufficiency. While mandated to serve a broader clientele throughout the Greater Toronto Area (GTA), our mission statement reflects the emphasis on programs for immigrant women geared towards improving their skills, self-esteem, and employment prospects.
In a global economy, effective writing and communication skills are an essential element in developing a successful business.
More and more CPAs are finding themselves dealing with unanticipated ethical dilemmas in the workplace. This may be on an individual level, impacting the CPAs personal and professional well-being.
With flexible one-on-one employment counselling, workshops, events, and the YES job board, we’ll equip you with the tools you need to find your next big opportunity.
These workshops are designed to meet the employment readiness needs of newcomers.
Learn the art of tailoring your resume to different administrative positions, optimizing keywords, and leveraging your accomplishments to leave a lasting impression.
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