This certificate grants you the professional credential of the University of Ottawa’s Professional Development Institute's Certificate in Business Process Improvement (CBPI) which may be used on business cards and resumes.
The Institute offers a unique professional development program that weaves Lean, Six Sigma, Constraint Theory and Deliverology into a Business Process Improvement (BPI) Certificate combining knowledge with innovative ways of thinking and doing business, so that you can apply both to real-world situations and achieve results.
Focusing on clients’ needs, this approach uses data-driven tools, team-based decision making and rigorous methodology to solve problems related to quality, time, cost, waste and value, ensuring both efficiency and effectiveness. You will learn how to streamline processes, improve business performance and supercharge your career.
Key Outcomes:
This certificate grants you the professional credential of the University of Ottawa’s Professional Development Institute's Certificate in Business Process Improvement (CBPI) which may be used on business cards and resumes.
In addition to greater professional mobility, you'll earn Professional Development Units (PDUs) for each core course taken to gain or maintain your certification as a Project Management Professional (PMP).
The University of Ottawa’s Professional Development Institute (The Institute), originally branded the Centre for Continuing Education, was established over 25 years ago to offer higher learning opportunities to private and public-sector professionals and the community at large in Ottawa.
Over the years, we developed and nurtured expertise, growing significantly in both course offerings and new specialty knowledge areas, outgrowing its original mandate.
In late 2018, our organization was rebranded as the Professional Development Institute. The previous designation no longer encapsulated the breadth and depth of current and future offerings nor did it reflect our expanded mandate and reach.
Our Mission:
The Institute has been recognized as mission critical to the University of Ottawa and at the forefront of professional development in Ottawa and beyond.
We have greatly diversified our programming, developed strategic partnerships with both government and private industry, offered event-based learning and conferences, established co-designed programs with key government sectors, and more.
The highly sought-after “Institute” designation is rarely granted by the University administration, and done so only after very careful consideration.
A rigorous approval process, involving the President, the Provost and the Vice-Presidents, must validate the rationale and justification for the use of the ‘Institute’ label.
The fact that we have been granted this distinguished designation is testimony to our organization, its accomplishments and its potential, and to the dedication and engagement of our staff and expert instructors.
This expanded training gives students the building blocks they need to hit the ground running in their new business career and give them an edge in the marketplace.
Training is extensive and broad to prepare students for all business management opportunities in a wide range of industries and organizations.
Learn to set the bar in office software, productivity, organizing information and solving problems to help businesses run smoothly.
Students will learn fundamental skills to be successful in international business. They can be better equipped to work in a variety of industries that require both administrative and customer service support.
We’ve rolled our three popular business programs into one so students will gain a well-rounded knowledge in multiple disciplines and get a chance to choose a specialization.
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