Coaching is an essential skill in most organisations which, done well, can add significant value to individuals and the organisation.
DurationOverview
Coaching is an essential skill in most organisations which, done well, can add significant value to individuals and the organisation.
This programme will give you a good understanding of coaching if you have no formal experience and develop your coaching and feedback skills to have a positive impact on the development of others, increase their competence and confidence, and in turn improve relationships and results.
It will also help you to understand what drives human behaviour, and gain some insights into how you might improve the performance of difficult people.
Who Will The Course Benefit
This course will benefit Managers, supervisors and anyone who would benefits from utilising coaching skills as part of their role.
Course content
What is coaching and why bother to coach?
An introduction to coaching. what is coaching and what the benefits are.
Coaching style
Different coaching styles and when they are appropriate to use. An appreciation of our own preferred style and tips for becoming more flexible
The Learning and Development Cycle
Understanding the Learning & Development Cycle and where coaching fits.
Learning styles and adapting your style to achieve results
Using learning styles to enable more effective coaching outcomes.
Performance Levels
The four different performance levels and the challenges associated with each.
Coaching difficult people
Some insights into what motivates people at work, and some tools to engage individuals and develop their performance
What drives behaviour?
An exploration into what drives human behaviour
Steps to effective coaching
Understanding the steps that need to take place to make coaching happen, and how to develop effective coaching relationships.
Rapport skills
Techniques for building and maintaining rapport
Questioning techniques, listening & giving information
How to use questioning and listening techniques in coaching and how to recognise when to give information and how much.
Feedback
Feedback; what is it, why use it and a model for good quality feedback. A framework for giving effective feedback.
Setting SMART coaching objectives
Ensure objectives are set and how to set them effectively.
The Grow Model
The Grow Model and how it used to ensure coaching is effective.
Practical Coaching Sessions
Practice session throughout the course with feedback to try and develop coaching skills.
De-brief exercise, learning points and development planning.
Development planning for delegates to aid the implementation of coaching into their roles.
Skills Gained
This Course Will Enable Delegates To:
Explain the role of coaching and the value it adds to all involved.
Know when coaching is the most effective development method.
Identify the appropriate coaching style and techniques for each situation.
Understand how adults learn, and the impact of our own preferences on others
Appreciate different performance levels, and gain some techniques to motivate and improve performance.
Understand what drives behaviour
Develop effective coaching relationships
Build rapport easily
Utilise effective questioning, listening and other communication skills in coaching.
Set good quality objectives
We’ve been providing successful training and development programmes since 1996 and we love it! We get a buzz from the altruistic sense of genuinely helping people, of unlocking potential and helping individuals, teams and organisations to be the best that they can be!
At Elliott Training we believe that at the heart of any business there must be a focus around culture, passion and the desire to make a difference. As one of the UK’s leading training companies, we’re passionate about the power of training.
We know your people are your biggest asset, so we use all our knowledge and experience to create award-winning training programmes that inspire your people and enable your business ambitions.
It is our fundamental belief that an organisation is only as good as its people. Creating a balance that combines the correct depth and blend of skills is fundamental to the achievement of goals within your business. We align our programmes to your organisational values, culture, vision and strategy; making sure you have the right people, with the right skills at the right time.
We have a wealth of experience gained from our extensive work within Leadership, Management and Customer Service. We will work closely with you to identify the successes, strengths, best practices and gaps that are delivering current results before putting together a programme to address area’s where improvement in skills, behaviours and knowledge can be encouraged.
Our approach to training and development is to make a difference. We develop programmes that inspire people to think differently, behave differently and continue to make a difference when they return to the workplace
Whilst all our work is underpinned by the best that psychology and business brains have to offer – it is translated into memorable and usable tools and techniques for everyday use in business and in life. We’re unashamedly eclectic in our use of theories and concepts – we take the best from all schools of thought and create what feels right.
This course has been crafted to empower managers with essential coaching techniques, enabling them to enhance team performance, nurture employee growth, and drive organisational success.
We offer a training and development service which enables your employees to gain the knowledge and skills necessary to deliver a high quality service. With most training providers, you simply get what they always provide but we don't believe that a 'one size fits all' approach is what our clients w...
The role of a manager is to achieve results through the efforts of other people. The responsibility of managing resources (people, equipment, budgets etc.) lies with the manager or team leader. Improving performance and thus productivity requires a set of skills.
You will learn how to change from a more command-style of leadership to a coaching style of leadership which will help you transform employee engagement and productivity.
Coaching is a critical tool for workplace development and is used throughout the most successful organisations worldwide.
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