Learn conflict management theory and practical skills in facilitation, negotiation and mediation to overcome conflict.
Manage conflict anywhere, from the interpersonal to the international level. Learn conflict management theory and practical skills in facilitation, negotiation and mediation to overcome conflict.
Royal Roads University is a publicly funded, applied research university that has focused on lifelong education since 1995.
No matter what stage of your education, career and life, we warmly welcome you to explore the history, present and future of our university.
Inspiring people with the courage to transform the world. To celebrate our 25th anniversary, Royal Roads University has a new strategic vision Learning for Life 2045 and beyond.It puts courage at our core. It builds on our history as a leader in online, on-campus and blended education.
Find out about what's at the heart of our vision, with more information about changemaking, sustainability and climate action, and equity, diversity and inclusion.
Our vision
Inspiring people with the courage to transform the world.
Our values
A diverse and supportive community for our students, faculty and staff.
Creative
Innovation in all we do; we continually seek new and better ways to do things.
Courageous
Bold in our actions, we welcome challenges and take thoughtful risks.
Our goals
Any age, any stage, any place, We’re an engine of lifelong learning for students no matter where they are in the world, their careers and their lives.
Explore, share, advance
We support interdisciplinary research that pushes boundaries, removes barriers and finds solutions to today’s critical issues.
Invite in, venture out
We engage communities locally, nationally and globally — leaning into partnerships, learning from others and warmly welcoming all people.
Vibrant and sustainable
We champion a sustainable campus with leading-edge infrastructure and online platforms — one that is a top workplace in Canada and takes action on reconciliation, equity, diversity and inclusion.
Our commitments
We have six critical commitments, grounded in our goals and actions:
The conflict management tools that are taught in this course can be very easily applied in our home life, our social circles and at work.
This program has the advantage of providing a highly relevant experiential learning opportunity to students as they operate a conflict resolution service to support other students in preventing and resolving interpersonal conflict.
The Conflict Management webinar is a safe and confidential space for you to gain the skills and confidence to deal with difficult situations and foster healthy and productive workplace relationships.
This workshop will focus on research derived strategies for maintaining and enhancing your relationships that are practical and effective.Â
This interactive course presents foundational knowledge and skills needed to understand and manage interpersonal conflict.
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