This 1 Day Course takes a look at are the intra- and inter-personal skills that can be exercised to help individuals deal with conflict, covering areas such as:
DurationConflict Management Training Course
Office politics can be brutal. Many professionals get taken advantage of simply because they are afraid of standing up for themselves. But from these difficult situations can come benefits – both personal and professionally.
Office politics can be brutal. Many professionals get taken advantage of simply because they are afraid of standing up for themselves. But from these difficult situations can come benefits – both personal and professionally.
This 1 Day Course takes a look at are the intra- and inter-personal skills that can be exercised to help individuals deal with conflict, covering areas such as:
• Basic communication
• Assertiveness
• Conflict styles
• Stress management
Objectives
By the end of the course delegates will be able to:
• Explain the 3 key aspects of communication
• Understand how to communicate in an assertive manner
• Identify their preferred conflict style, how to improve their reactions and how to influence others positively
• Discuss stressors in the workplace
• Utilise the 4 A’s method of dealing with stressful situations
Course designed for
Those who find themselves in perceived to be difficult, awkward or stressful situations or who need to manage conflict within their team.
We have been helping businesses since 2006, we are proud to have helped thousands of clients. Thanks to valued feedback and recommendations from our customers we are continuing to offer everything from the basics to advanced training to an ever increasing client base.
The one-day conflict management training course will introduce the team to practical conflict resolution techniques which can be practiced during the session and used within the team for real
Besides individual coaching and clinical hypnotherapy, I also give training on topics like resolving conflicts and harmonized relationships, Nonverbal Communication, Mindset Training, and creating a personal vision board for their success while removing the barriers which are stopping them. My prio...
This is either a 3.5-hour workshop or a one-day course, designed for your operational environment. Giving the learner a knowledge base to recognise various aspects of conflict and to understand different methods and tactics to effectively manage and resolve conflict situations.
Using various strategies and techniques based around communication skills to help prevent potentially dangerous situations from occurring or escalating.
Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues.
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