his conflict management course will help you determine the best approach to workplace conflicts and challenging situations.
DurationConflict is a healthy and expected aspect of working together — it exists in human relationships at work as well as in other areas of our lives. When handled poorly, conflict can damage relationships, lower morale and impact productivity. Managed effectively, it can create opportunities for collaboration, sufficient resolution and healthy change through patience and communication.
This conflict management course will help you determine the best approach to workplace conflicts and challenging situations. You'll learn to apply an interest-based conflict management approach with tools that will assist you in managing conflict and challenges effectively.
Technology is who we are — it’s what we do. Officially known as the Southern Alberta Institute of Technology (SAIT), we’re a community of thinkers, creators and champions leading change and reimagining the workforce of tomorrow.
In 1916, our doors opened in Calgary, Alberta, Canada with 11 students and a mandate to train veterans returning from the First World War. Over the years, we’ve matched community needs — as a hospital during the Spanish Flu pandemic and as a Royal Canadian Air Force Wireless Training School during the Second World War.
Fast forward to today and SAIT’s action-based learning, solution-focused research and industry partnerships are helping to shape the next generation of inventors, entrepreneurs and pioneers.
The peace and post-conflict studies certificate is especially useful for those seeking a career in government, international governmental organizations
Our aim is for learners to return to work energised with practical and considered ways of viewing conflict.
At the end of this training, you will have developed a better understanding of your colleagues and how they deal with conflict. It is possible to use conflict to advance professional progress!
In this dynamic presentation participants use the Stress Management/Conflict Resolution cards to work individually, in pairs and in small groups.
In an escalating situation minutes matter. Attending this course will give you the knowledge, practice, and confidence to de-escalate someone’s behaviour effectively. This interactive training includes skill practice activities related to de-escalating crisis situations and behaviors.
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