In this course, you will have an opportunity to assess how you typically respond to conflict and learn techniques to help address and overcome interpersonal conflict, tension and misunderstanding.
DurationLearning to deal with conflict effectively is crucial to maintaining healthy professional and personal relationships.
In this course, you will have an opportunity to assess how you typically respond to conflict and learn techniques to help address and overcome interpersonal conflict, tension and misunderstanding.
You will also gain awareness of the emotional and psychological processes occurring internally when you are dealing with stressful relationships and will learn skills to help you get to the root of the conflict in any situation.
Who Should Enroll:
Learning Outcomes:
The Center for Professional Education (CPE) at UT Austin provides ready access to career training for anyone with a desire to learn. From classes offered on our beautiful campus to online programs and custom on-site training. Get the skills, get the job.
Founded in 1999, The University of Texas at Austin Center for Professional Education (CPE) offers programs and services that help individuals and organizations reach their professional and business goals.
In the workplace, we are riddled with competing goals, needs, and personalities. Despite this reality, we need conflict to grow, change, and innovate. Conflict is not going away. We have to embrace it and develop strategies to turn conflicts into opportunities for more meaningful connections. Â
Conflict is a normal part of everyone's professional and personal lives. Moreover, the way people handle conflict, anger, and criticism affects their work relationships and productivity.Â
This program teaches participants to take a professional rather than a personal approach to conflict resolution. Conflict resolution techniques are identified, discussed and applied.
This course is designed to help you improve your confidence and effectiveness in managing conflict. Using self-assessment tools to identify your instinctive approach to conflict, you will develop strategies for responding to difficult situations and build valuable skills for positively resolving co...
Organizations face conflict every day. Strong and persistent disagreements often lead to team tension and low productivity.
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