Help your employees, coworkers or clients resolve their differences through mutual agreement in a timely and confidential manner. Explore various methods of conflict resolution and identify which approaches are appropriate in various situations.
Help your employees, coworkers or clients resolve their differences through mutual agreement in a timely and confidential manner. Explore various methods of conflict resolution and identify which approaches are appropriate in various situations. Learn how to keep discussions productive and avoiding impasses that could stall or end the process.
Founded in 1878, we deliver ‘The Western Experience’, an exemplary learning experience that engages the best and brightest people challenging them to meet ever-higher standards in the classroom and beyond.
We inform every dimension of a student – intellectual, social, cultural as well as physical. From our home in London, Ont., Canada, outward across every continent, Western prepares future leaders to succeed.
Our Campus
Considered Canada’s most beautiful university, Western’s main campus spans 481.2 hectares of Gothic-style buildings mixed with modern, LEED-certified structures that provide an idyllic environment for our community of scholars.
The Distress Centre of Ottawa and Region offers the internationally recognized Applied Suicide Intervention Skills Training (ASIST) & safeTALK courses as well as our award winning in-house training
Conflict is a clash of interests, attitudes or ideas between individuals. Understanding the dynamics behind conflict and building effective communication skills are key factors to conflict resolution.
The benefits of working with a qualified and experienced coach are numerous and can have a significant impact on your personal and professional life
This course will teach you nonviolent communication techniques
Credence has led thousands of individuals, teams, and workplaces through our tailor-made workshops.
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