By the end of this course you will be able to identify examples of conflict within your workplace and have the ability to understand assertive, aggressive and passive behaviour, with an emphasis on measuring your own level of assertiveness.
DurationBy the end of this course you will be able to identify examples of conflict within your workplace and have the ability to understand assertive, aggressive and passive behaviour, with an emphasis on measuring your own level of assertiveness.
You will have a clear understanding of body language and its effect on conflict and we will give you practical steps that you can apply to any conflict situation to bring about a solution to the problem.
Edge Training is a Fully SETA Accredited, BEE Level 1, Corporate Training Company with a National Footprint.
We solve BBBEE related Skills Development Challenges in a meaningful way. We offer Learnerships and Courses accredited with the following SETA’s: SERVICES SETA, CATHSSETA, W&R SETA, MICT SETA and TETA SETA.
In this module we explore models to respond rapidly as well as an introduction to principled negotiation as a tool to deal with conflict.
Conflict Management course is offered by Brilliant Training And HR Solutions. Our training division helps both public and private clients improve their organisations, processes, and performance.
Interpret and Manage Conflicts within the Workplace course is offered by DCK Training Institute. DCK Training Institute is the only place where you can find the best customised professional skills training and development that suites your needs.
A critical role for managers is the ability to manage conflicts between associates, with subordinates or peers.
Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.
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