At the end of this training, you will have developed a better understanding of your colleagues and how they deal with conflict. It is possible to use conflict to advance professional progress!
Conflict is inevitable, but when well-managed conflict can actually positively impact professional dynamics.Managers spend more than a quarter of their time dealing with conflict. In this training we offer practical and effective tools to address and eliminate discord at work.
By acting on the factors that create and escalate conflict, you will also see how to avoid pitfalls before they occur and take advantage of complementary personalities of team members.
We will also help you better define the expectations and individual needs of your people, to create a motivating environment that stimulates productive interaction.
In This Training
Impact of This Training
At the end of this training, you will have developed a better understanding of your colleagues and how they deal with conflict. It is possible to use conflict to advance professional progress!
Farès Chmait is totally involved in the process of provoking change and positively influencing the destiny of his clients, while focusing on the words: impact and excellence, hence the company name Impact-Pro.
This program will teach participants the basic concepts of conflict management and resolution by expanding their knowledge and awareness of the structured processes involved
In an escalating situation minutes matter. Attending this course will give you the knowledge, practice, and confidence to de-escalate someone’s behaviour effectively. This interactive training includes skill practice activities related to de-escalating crisis situations and behaviors.
In this training, participants will explore ways to prevent conflict when possible and resolve them in a fair manner when they do occur.
In this two-day course, you'll explore how we give and receive messages and how this can create conflict.
Identify your own conflict style and that of others, explore the problem-solving process, and discover practical strategies and tools that will increase your confidence and skill in resolving conflicts in a constructive manner.
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