Learn how to discover the causes of conflict, how your behaviour may impact others and learn strategies to deal with difficult people.
DurationAbout this course
Conflict is part of our interactions particularly in the workplace. You can learn to effectively deal with challenging situations and difficult people maintaining a professional approach. This course will provide the tools necessary to lessen the costs of conflict using effective communication and gain the confidence to deal with having difficult conversations.
Who Should Attend
This course is suitable for anyone who deals with people in their day-to-day work.
Supervisors, Frontline managers, Training managers
Help desk supervisors, Administration staff
Forsythes Training is a nationally accredited innovative training leader offering specialised training solutions to businesses throughout Australia. Nationally Recognised Qualifications, Short Courses, Desktop Applications training in Adobe and Microsoft.
Forsythes Training is an RTO 40737 and is currently on NSW Department of Education & Communities - Approved Provider List.
Forsythes Training offers dedicated training to corporate clients across a variety of industries including:
We offer the following specialised training services:
Conflict Resolution course is offered by Safety and Learning Techniques. Our Teabag Training packages are fully customised and delivered flexibly to suit your requirements. You even control the course duration.
Fear of conflict leads to more conflict. Having the soft skills to tackle difficult conversations at its source leads to a healthier, more productive workplace.
Effective Conflict course is offered by Hanmac Pty Ltd. Short courses are great way to fill the gaps in your knowledge and give you a competitive edge when it comes to job promotions. As technology evolves systems, programs and practices change, making it critical for workers to refresh their skil...
Our Conflict Management and difficult conversation training give you and your staff the skills needed to manage workplace conflict and handle difficult conversations with confidence.
This Conflict Resolution Course by PD Training provides techniques for individuals in an organisation to resolve workplace conflict and to build a common understanding and framework for working through challenging situations.
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