Crowd and Crisis Management

This course meets the mandatory minimum requirements for training and qualification of masters, officers, ratings and other personnel on passenger ships as set out in section A-V/2 of the STCW Convention 1978 as amended.

Who is this course for

All ship crew with emergency duties.

How will this course benefit me

This course aims to provide learners with knowledge of safe practices and the relevance of human factors of crowd and crisis management.

How will this course benefit my company

By ensuring you have knowledge of safe practices and the relevance of human factors of crowd and crisis management.

What standards are referred to in this course

This course meets the mandatory minimum requirements for training and qualification of masters, officers, ratings and other personnel on passenger ships as set out in section A-V/2 of the STCW Convention 1978 as amended.

Course Objective

Explain the importance of Crisis and Crowd Management

• Define ship emergency procedures

• Describe what comprises passenger assistance

•  Describe assembly/muster procedures

•  Describe how to optimise resources

•  Explain the importance of controlling emergency response