Have you got a passion to lead, serve others, or support a service or product you truly believe in? Do you want to create memorable customer experiences and make smarter business decisions? Then look no further, join our two-day course on customer service and effective team management skills.
DurationIn today’s competitive business environment, standing out from the crowd is crucial. In this course, you will become part of our classroom community, where you will experience customer service training with short and practical training, which caters for a broad range of topics, such as product and service knowledge development, service delivery and monitoring, and the use of multiple information systems, all adhering to key performance indicators for workplace leadership.
At Axial Training and International College, we believe that every student should be nurtured to achieve the highest possible standards in their desired field.
We take a "lifelong learning" approach to all of our values, ensuring that our students have the tools they need to achieve their career and personal goals.
Axial Training and International College aspires to teach, mentor, and support all students in achieving high educational achievements and real-world work experience in their field of study, resulting in success at the end of their program.
This course will benefit anyone who interacts with customers, both internal and external.
Excellence in customer service is integral to an organisation’s strategy and planning – it is not just about the standards, systems, products and services an organisation has to offer, it’s also about the attitudes, knowledge and skills of the people who work within the business.
Customer Service course is offered by Time Education & Training. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application
Are you after a practical course to complement your existing skillset? Our Customer Experience courses will expand your expertise in a social and interactive learning environment with regular classmate interactions, weekly live video sessions, and on-demand private consultations with your mentor.
Our hands on Customer Service Training courses will help you to provide a unique customer experience by anticipating your customers’ needs and exceeding their expectations.
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