Have you got a passion to lead, serve others, or support a service or product you truly believe in? Do you want to create memorable customer experiences and make smarter business decisions? Then look no further, join our two-day course on customer service and effective team management skills.
DurationIn today’s competitive business environment, standing out from the crowd is crucial. In this course, you will become part of our classroom community, where you will experience customer service training with short and practical training, which caters for a broad range of topics, such as product and service knowledge development, service delivery and monitoring, and the use of multiple information systems, all adhering to key performance indicators for workplace leadership.
At Axial Training and International College, we believe that every student should be nurtured to achieve the highest possible standards in their desired field.
We take a "lifelong learning" approach to all of our values, ensuring that our students have the tools they need to achieve their career and personal goals.
Axial Training and International College aspires to teach, mentor, and support all students in achieving high educational achievements and real-world work experience in their field of study, resulting in success at the end of their program.
Our phone etiquette training enables participants to handle telephone call more professionally. Our phone skills training helps people to understand the needs of customers and use the phone in an effective way
The objective of Customer Care Excellence is to give participants an introduction into the service industry in general as well as their roles and responsibilities as brand ambassadors of the Company
For any business, its customer or client base is the lifeblood of its success. When you actively develop solid, lasting relationships with individuals or other companies, it can lead to increases in revenue, as well as the creation of a strong reputation.
The Customer Service course is focused on the customer service and selling skills/techniques commonly used in the Retail/Hospitality and Tourism sector.
Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.
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