Whether you are starting your professional career or looking to upskill our variety of courses covers all levels. We offer MOT Courses, Light Vehicle Maintenance & Repair, Hybrid & Electric Vehicle and many more.
DurationCustomer Service course is offered by Spectrum Training Services
Whether you are starting your professional career or looking to upskill our variety of courses covers all levels. We offer MOT Courses, Light Vehicle Maintenance & Repair, Hybrid & Electric Vehicle and many more.
Spectrum Training Services is a team of experienced professionals and subject matter experts, with a training approach that combines cutting-edge content with interactive and engaging delivery methods. We believe in fostering a collaborative learning environment where participants can actively contribute, share insights, and learn from each other.
Our training programs are designed to empower individuals and organisations with the knowledge, skills, and tools they need to thrive in today’s rapidly evolving landscape. With a commitment to excellence, innovation, and practicality, we offer a diverse range of training courses tailored to various industries and skill levels.
About us
Spectrum Training Services is a team of experienced professionals and subject matter experts, with a training approach that combines cutting-edge content with interactive and engaging delivery methods. We believe in fostering a collaborative learning environment where participants can actively contribute, share insights, and learn from each other.
At the heart of our training philosophy is the belief that learning is a continuous journey. We strive to create lasting impacts by not only imparting valuable knowledge but also by enabling participants to apply what they learn in real-world scenarios.
Our training programs are designed to empower individuals and organisations with the knowledge, skills, and tools they need to thrive in today’s rapidly evolving landscape. With a commitment to excellence, innovation, and practicality, we offer a diverse range of training courses tailored to various industries and skill levels.
Whether you’re an individual seeking personal growth or an organisation aiming to upskill your workforce, our training programs are designed to equip you with the confidence and competence needed to excel. Join us in embracing the opportunities of lifelong learning and unlocking your full potential.
This is a Level 2 Customer Services Qualification. This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations.
Telephone Sales Training includes tips for staying positive, techniques used in planning calls and handling outbound calls. We provide flexible training programs like online, onsite and classroom courses.
The Certificate in Customer Service is an accredited course and is ideal if you are interested in working in a customer service role or just want a better understanding of customer service for self-employment purposes and would make a great addition to your CV.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation, these can be a combination of internal and external customers. Your core responsibility will be to provide a high quality service to customers which will be delivered
Delegates will gain an appreciation that great telephone service can make your company stand out from the crowd. The course will give them an opportunity to reflect on their telephone skills in all areas of business life.
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