Whether you are starting your professional career or looking to upskill our variety of courses covers all levels. We offer MOT Courses, Light Vehicle Maintenance & Repair, Hybrid & Electric Vehicle and many more.
DurationCustomer Service course is offered by Spectrum Training Services
Whether you are starting your professional career or looking to upskill our variety of courses covers all levels. We offer MOT Courses, Light Vehicle Maintenance & Repair, Hybrid & Electric Vehicle and many more.
Spectrum Training Services is a team of experienced professionals and subject matter experts, with a training approach that combines cutting-edge content with interactive and engaging delivery methods. We believe in fostering a collaborative learning environment where participants can actively contribute, share insights, and learn from each other.
Our training programs are designed to empower individuals and organisations with the knowledge, skills, and tools they need to thrive in today’s rapidly evolving landscape. With a commitment to excellence, innovation, and practicality, we offer a diverse range of training courses tailored to various industries and skill levels.
About us
Spectrum Training Services is a team of experienced professionals and subject matter experts, with a training approach that combines cutting-edge content with interactive and engaging delivery methods. We believe in fostering a collaborative learning environment where participants can actively contribute, share insights, and learn from each other.
At the heart of our training philosophy is the belief that learning is a continuous journey. We strive to create lasting impacts by not only imparting valuable knowledge but also by enabling participants to apply what they learn in real-world scenarios.
Our training programs are designed to empower individuals and organisations with the knowledge, skills, and tools they need to thrive in today’s rapidly evolving landscape. With a commitment to excellence, innovation, and practicality, we offer a diverse range of training courses tailored to various industries and skill levels.
Whether you’re an individual seeking personal growth or an organisation aiming to upskill your workforce, our training programs are designed to equip you with the confidence and competence needed to excel. Join us in embracing the opportunities of lifelong learning and unlocking your full potential.
We are proud to have repeatedly delivered training to top telephone banks that regularly receives awards for the best customer service provider of all major uk brands. We are able to offer call centre communication skills programmes tailored to meet specific business requirements.
This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.
We have recently merged with diamond people an organisation that provides over 100 personal development and career enhancing training programmes. We firmly believe that people are the cornerstone of success, our innovative and flexible approach to people development enables us to deliver credible, ...
This 1 Day Course allows individuals to identify how to improve their own personal effectiveness in dealing with customers both internal and external either face to face or over the telephone.
Our developing customer service skills level 1 qualification is delivered online and is intended to be accessible to a wide range of adult learners of all abilities. This qualification comprises a unit from the level 1 award in exploring occupational studies course.
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