Customer Service (Exceeding Expectations)

by Odyssey Training Claim Listing

Customers are now savvier than ever, with the ability to check up on anything you say or do with a flick of their smartphone. However, each customer also has a different definition of what ‘customer service’ means to them.

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Odyssey Training Logo

img Duration

1 Day

Course Details

Customers are now savvier than ever, with the ability to check up on anything you say or do with a flick of their smartphone. However, each customer also has a different definition of what ‘customer service’ means to them.

This course will help you understand the fundamental principles of excellent customer service delivery, whether you communicate with customers in person, on the phone or via email.

  • Brisbane Branch

    Level 1, 60 Edward St, Brisbane
  • Melbourne Branch

    Level 7, 31 Queen Street, Melbourne
  • Sydney Branch

    Level 2, 45 Clarence St, Sydney

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