Customer Service Skills Training

The Customer Service Skills Training course is designed for individuals to learn what it means to provide excellent customer service. Outstanding customer service is integral to the success of any organsiation.

The training will introduce learners to the fundamentals of customer service principles and practices and how it can be applied within any work environment. Customer service describes how a business can attest their sole success and achievements to prioritising customers. It is an in-depth course that will focus on the role of customer service in multiple sectors and industries such as hospitality, retail and the public sector.

The training will also be invaluable to entrepreneurs and business owners who want to provide good customer service and grow their companies. The Customer Service Skills Training is a 1 day Masterclass and excellent course to give participants the proper coaching to enhance their customer service skills. It is the perfect opportunity to gain high earning employment and advance in your field.

The training will enable participants to learn the skills and techniques of what it takes to provide great customer service. High performing individuals who can impress with great customer service skills can advance to supervisory and managerial positions, and this is what the training aims to do for participants. Learn how to maintain happy customers that always stay with you, where you never have to worry about the competition.

We are one of the best classroom training providers for education by offering Customer Service Skills Training in London. Our 1 day course is popular, highly rated and recommended by our previous learners. Individuals can learn in a great classroom setting along with other benefits which include printed course material, stationery and refreshments. The course will feature 10 topics that will discuss what great customer service is.

The course has been endorsed under the Quality Licence Scheme. This means that Global Edulink has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria.

The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Quality Licence Scheme, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Global Edulink to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. Quality Licence Scheme endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.