By the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.
DurationBy the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.
In delivering the best service experience possible, you will ensure long term customer relationships are managed and retained. Finally being able to measure client satisfaction is key to delivering improved customer service.
Edge Training is a Fully SETA Accredited, BEE Level 1, Corporate Training Company with a National Footprint.
We solve BBBEE related Skills Development Challenges in a meaningful way. We offer Learnerships and Courses accredited with the following SETA’s: SERVICES SETA, CATHSSETA, W&R SETA, MICT SETA and TETA SETA.
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