This course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
DurationThis course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
TAFE SA is South Australia’s largest vocational education and training provider. We deliver job-focused training from industry experts across a range of industries from entry-level certificates to bachelor degrees, at locations across the state.
Our focus on practical, hands-on skills and experience ensures students graduate with a competitive edge and with the skills employers value. And with our state-of-the-art facilities, flexible and online study options, we offer a range of training options to suit your needs.
The National Centre for Vocational Education Research (NCVER) Student Outcomes Survey findings in 2020 showed that 81% of TAFE SA graduates find jobs or continue studying, and 89% of TAFE SA graduates are satisfied with the overall quality of training.
These results are fantastic for students, and they also demonstrate our significant contribution to building a skilled, sustainable workforce for the state of South Australia. TAFE SA is responsive to the needs of employers, working with industry groups to deliver relevant, high quality training that aligns with contemporary career opportunities.
The KONA Group’s CSO training is a world-class training program. Our customer service training is designed to provide the foundation for your commercial success – by delivering excellence in customer experience.
Delivering quality customer service is vital to ensure both repeat business and client satisfaction. This training course is targeted to business professionals who want to make a significant contribution to their company's image and profits.
Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.
Whether you are an independent consultant working with multiple clients or working for a B2B or B2C products and/or services company or an executive or manager dealing with irate customers – your common denominator here is the customer.
Customer Service - Fundamentals course is offered by Gess Education. Our user-friendly GeSS LMS is purposely designed for students that are looking for a pathway to either university, upskill, reskill, or simply kick start their career.
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