This course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
DurationThis course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
TAFE SA is South Australia’s largest vocational education and training provider. We deliver job-focused training from industry experts across a range of industries from entry-level certificates to bachelor degrees, at locations across the state.
Our focus on practical, hands-on skills and experience ensures students graduate with a competitive edge and with the skills employers value. And with our state-of-the-art facilities, flexible and online study options, we offer a range of training options to suit your needs.
The National Centre for Vocational Education Research (NCVER) Student Outcomes Survey findings in 2020 showed that 81% of TAFE SA graduates find jobs or continue studying, and 89% of TAFE SA graduates are satisfied with the overall quality of training.
These results are fantastic for students, and they also demonstrate our significant contribution to building a skilled, sustainable workforce for the state of South Australia. TAFE SA is responsive to the needs of employers, working with industry groups to deliver relevant, high quality training that aligns with contemporary career opportunities.
Adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace, particularly in regards to developing their skills and knowledge in emotional intelligence
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Great customer service is at the core of a successful business whether it is a small or a large enterprise
This course explores the various aspects of this all-important role within an organisation. You will learn a number of skills to improve their capacity to service customer and client needs in an effective and professional manner.
Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units
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