This course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
DurationThis course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
TAFE SA is South Australia’s largest vocational education and training provider. We deliver job-focused training from industry experts across a range of industries from entry-level certificates to bachelor degrees, at locations across the state.
Our focus on practical, hands-on skills and experience ensures students graduate with a competitive edge and with the skills employers value. And with our state-of-the-art facilities, flexible and online study options, we offer a range of training options to suit your needs.
The National Centre for Vocational Education Research (NCVER) Student Outcomes Survey findings in 2020 showed that 81% of TAFE SA graduates find jobs or continue studying, and 89% of TAFE SA graduates are satisfied with the overall quality of training.
These results are fantastic for students, and they also demonstrate our significant contribution to building a skilled, sustainable workforce for the state of South Australia. TAFE SA is responsive to the needs of employers, working with industry groups to deliver relevant, high quality training that aligns with contemporary career opportunities.
The key for businesses in service industries wishing to ensure repeat custom, consumer loyalty and profitable, long term business survival, is to provide a level of service that is tailored to their customers. Therefore, it is important that you are clear on who your customers are and that you are ...
It’s a customer-centric world, Customer Service is the key to a long-term customer relationship. Trained staff are the key to keeping customers happy.
Have you got a passion to lead, serve others, or support a service or product you truly believe in? Do you want to create memorable customer experiences and make smarter business decisions? Then look no further, join our two-day course on customer service and effective team management skills.
Customer service starts with listening to the customer and finding out what their needs are, then working with them to achieve their goals. As service providers, you have the power to create a trusting, caring, and customer responsive environment.
Great customer service is at the core of a successful business whether it is a small or a large enterprise
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