This course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
DurationThis course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
TAFE SA is South Australia’s largest vocational education and training provider. We deliver job-focused training from industry experts across a range of industries from entry-level certificates to bachelor degrees, at locations across the state.
Our focus on practical, hands-on skills and experience ensures students graduate with a competitive edge and with the skills employers value. And with our state-of-the-art facilities, flexible and online study options, we offer a range of training options to suit your needs.
The National Centre for Vocational Education Research (NCVER) Student Outcomes Survey findings in 2020 showed that 81% of TAFE SA graduates find jobs or continue studying, and 89% of TAFE SA graduates are satisfied with the overall quality of training.
These results are fantastic for students, and they also demonstrate our significant contribution to building a skilled, sustainable workforce for the state of South Australia. TAFE SA is responsive to the needs of employers, working with industry groups to deliver relevant, high quality training that aligns with contemporary career opportunities.
Certificate III in Business (Customer Engagement) addresses the skills needed in customer contact roles in the growing contact and service centre industry. These include skills to deliver a rewarding customer service experience, and the ability to manage priorities and workplace challenges. You wil...
Customer Service course is offered by Indus Institute Pty. Our trainers have worked previously in industry within Australia and overseas thus enabling them to enrich your learning experience. Our training is delivered through our world class learning management system.
Sales And Customer Service training is offered by Drake Training. Drake Training and our partners provide customized training covering the full suite of Microsoft Desktop Applications at Foundations, Intermediate and Advanced Levels.
This course will benefit anyone who interacts with customers, both internal and external.
Customer Service course is offered by Time Education & Training. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application
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