This 1 day course recognises the importance of emotional intelligence as the single most effective business skill in these changing times.
This 1 day course recognises the importance of emotional intelligence as the single most effective business skill in these changing times. Managing your emotions effectively enables you to be more productive and enables better communications in the workplace. The course will transform the way you interact with your colleagues and leaders.
Course price includes:
Perth’s best facilitators and coaches at Perth’s best CBD training centre
Interactive, practical and hands on learning with small groups for maximum impact
Free help desk support after your training
Take-home resource workbook
Morning and afternoon refreshments, delicious café lunch
Certificate of Attendance
Our 100% quality guarantee
Details
Emotional Intelligence Training in Perth Course Content
At ATI-Mirage, we recognise emotional intelligence as a necessity. We are dedicated to equipping participants with the right skills in our emotional intelligence training course.
Course Times
8:30am to 3:30pm
Introduction
The context of the program
Learning outcomes and objectives
What is emotional intelligence?
Define emotional intelligence
Recognise behaviours associated with high and low emotional intelligence
The biological basis for emotional intelligence
How emotions drive conscious and unconscious behaviour
Understand needs and fears
The four competencies of emotional intelligence
Building emotional intelligence skills (the “how to”)
Identify and name emotions, identities and the role they play
Build empathy
Reduce reactive responses
Move ‘below the line’ behaviours to ‘above the line’ behaviours
Stop the drama, do the work
The danger of a drama triangle
Step out of a drama triangle
Create a buffer when it gets personal
Putting it into practice
Action planning
Outcomes
Define emotional intelligence
Understand emotional Intelligence competencies and how they enhance workplace and personal relationships
Have an increased understanding of self and others
Use techniques to build emotional intelligence competencies.
Prerequisites
This course requires no previous experience.
The experienced team at ATI-Mirage delivers quality training and consulting services for leading Western Australian and Australian organisations, public sector agencies and the important community sector. We provide innovative, market-leading solutions with a business understanding to enable our clients to succeed in a challenging and changing world.
We provide organisations and individuals with the tools they need to be the best they can be in this fast-paced work environment. Our training will develop better leaders and teams with management, professional development and IT skills.
We want to work with you in the way that suits your organisation and can train in-house or at our vibrant CBD training centre in Perth. We have invested in the best technology and our online training solutions will work with you to provide training across the country and internationally.
We want to help transform organisations to value the power of lifelong learning. Our training provides your people with the confidence, skills and mindset to get the job done.
We believe you get maximum return on the training dollar spent coupled with optimum learning for skills transfer when you study at ATI-Mirage.
The purpose of this short course is to address the framework of support through training to build the confidence and capability of clients who have lost the confidence to believe in themselves.
Emotional intelligence affects us all, whether we are constantly working in collaboration with others or individually on projects. So, this training course would be suitable for everyone in your organisation, but particularly those that must interact with others on a regular basis.
Our Emotional Intelligence training courses help you develop the awareness levels and skills you need to lead and perform with self-awareness and empathy.
Experts agree that emotional intelligence is a key requirement for successful leaders and managers and it is lacking in many Australian workplaces.
Few managers stop to think about the value of emotional intelligence in business. Often intelligence and technical skills are seen as the real drivers in performance and success, and soft skills like self-awareness, inspiring and coaching do not even make the list of priorities.
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