Bryan’s experience as a risk practitioner includes the design and implementation of risk management programs for more than 150 organisations across the public, private and not-for- profit sectors.
DurationBryan Whitefield is a management consultant operating since 2001, specialising in risk-based decision making and influencing decision makers, born from his more than twenty years of facilitating executive and board workshops. He is a certified Visual Presenter and highly respected trainer known for his relaxed, humorous, ‘says it how it is’ approach resulting in a fun experience for his students.
Bryan’s experience as a risk practitioner includes the design and implementation of risk management programs for more than 150 organisations across the public, private and not-for- profit sectors.
The Society was formed through the efforts of a group of mainly Wellington based people – predominantly working in the public sector with a common interest in managing risk – who initially came to together to discuss and share their common interests. By then of course, ‘risk management’ had been codified by the publication of AS/NZS 4360:1995 and was in the process of being updated with a 1999 version published during that year.
Satisfying every customer every time can be a challenge, but there are proven methods and skills you can learn and use to maximise their satisfaction and increase sales.
This programme aims to provide learners with fundamental skills for the retail industry. Learners will get a solid knowledge of retail products, skills to provide great customer service and the know-how to present products and services to maximise sales.
This qualification is aimed at learners who have an interest in working in the retail industry. The units of study will provide you with the opportunity to grow and develop your skills in communications, literacy, numeracy, and customer service.
This programme has a strong focus on customer service as well as literacy and numeracy, to prepare you to go straight into work in the retail sector.
With our Retail & Sales unit standards you’ll learn how to communicate with customers, colleagues and suppliers as well as manage inventory and displays. If you’re interested in people and products, a career in retail might be the perfect fit for you.
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