Everyone has emotions. Sometimes emotions seem untouchable – it is hard to explain them with language. Emotions reside within us, sometimes invisibly influencing our decisions and our lives.
DurationEveryone has emotions. Sometimes emotions seem untouchable – it is hard to explain them with language. Emotions reside within us, sometimes invisibly influencing our decisions and our lives. Research has proven that emotional intelligence (EI) is more reliable in predicting success than intelligent quotient (IQ).
In this course, we will discuss the topic of emotional intelligence. We will relate it to the workplace and explain how practicing emotional intelligence increases our ability to make good decisions, build relationships, deal with stress and cope with change.
Learning Outcomes:
When you're trying to build and maintain a positive, productive workforce, training is one of the linchpins to successful results. And when it comes to employee training, you need to look no further than IPA-Institute of Professional Advancement.
IPA, Malaysia’s premier training provider since 1991 specializes in easy-to-access and convenient training programs tailor-made to suit your needs and interests, and our hands-on approach to training means that our programs are actionable, practical and easily adopted and adapted by your employees!
Emotional Intelligence (EI) is the ability to understand and manage our own emotions and those around us. It best describes as the ability to understand, use, and manage emotions positively and productively in the right direction at the workplace as a professional and leader.
The workshop attempts to equip the participants with different aspects of the emotional intelligence philosophy to promote a more productive working relationships, better outcomes, and enhanced personal satisfaction.
Emotional Intelligence – the ability to understand and control emotions, to recognise and respond to those of others - is emerging as the single most effective business skill of the new century.
Gone are the days when a high IQ alone can get one by satisfactorily. Success in the workplace now depends upon one’s special ability to combine IQ with emotional intelligence or better known as EQ.
This gets right to the heart of Emotional Intelligence, examines, and explains it's importance and provides powerful tools and strategies for improving Emotional Intelligence in yourself and others.
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