Emotional Intelligence

Being a conscious leader, mindful of your impact on others, is a core capability of effective leaders. Today, more than ever, in the dynamic changeable world in which we live, we need to be more self-aware and understand how our behaviour impacts those around us.

Leading others and leading businesses starts with leading yourself, and building an understanding of your emotional states, where they originate from and how they affect relationships is a crucial skill that modern leaders need to develop.

This course is designed to equip you with an understanding of the concepts relating to Emotional Intelligence and how they can be honed to improve your ability to lead more effectively.

Working remotely has demanded even more of us as leaders, and our ability to self-regulate and be conscious of ourselves and others is a key capability explored in the course.

Whilst leaders will benefit from this experience, so too will customerfacing staff in the sales, service and marketing functions. Emotional Intelligence is a very learnable skill and, with the necessary guidance and practice, you can grow your emotional quotient over time.

This can be the first step in that journey. This course also includes two live, virtual classroom sessions with Carl Wagner to afford you the opportunity to really get to grips with the new skills learnt during the course.