This course will help you influence outcomes and create cooperation through diplomatic and tactful communication.
DurationThis course will help you influence outcomes and create cooperation through diplomatic and tactful communication.
You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive results through effective communication.
Diplomatic communication skills not only improve your professional image; they just make people like you!
Objectives:
What You’ll Learn
Develop flexibility in your communication style and assess the intent of your messages against the outcomes.
Learn to control your “hot buttons” and respond instead of reacting, maintain composure when criticized. Avoid conflict by staying calm and poised under pressure.
The Dale Carnegie experience engages learners from the initial contact through follow-up and support to reinforce key behaviors. Our methodology supports the development of skills and habits needed to sustain performance change.
We believe that the emotional shift is as important as the behavior shift. That’s why our Performance Change Pathway™ shows our deliberate approach to create training programs that drive improved performance.
Dale Carnegie’s Performance Change Pathway™ encompasses five key components: Input, Awareness, Experience, Sustainment, and Output.
We know that these components are essential to the design and delivery of our programs. They formulate a continuous learning path for participants to drive organizational results.
Consider This Your Transformation Toolkit
Our process is designed to get to the heart of what your organization needs, and to develop custom solutions grounded in the Dale Carnegie training techniques. We follow a 5-step process, centered on workforce training.
Over two days, we will help you build on effective communication so that you can deal with situations assertively, not aggressively to improve your professional and personal relationships.
This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.
This course prepares you to become a better workplace communicator
Workshops include a diversity of customized and kinesthetic exercises / activities to facilitate the pursuit of one’s life goals for an authentic career path.
It is designed with one purpose in mind; to “sell” your skills, knowledge, and experience to an employer so that he/she will invite you for an interview.
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