How to Communicate with Diplomacy and Tact

by Dale Carnegie Training Claim Listing

This course will help you influence outcomes and create cooperation through diplomatic and tactful communication.

$1995

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Dale Carnegie Training Logo

img Duration

2 Days

Course Details

This course will help you influence outcomes and create cooperation through diplomatic and tactful communication.

You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive results through effective communication.

Diplomatic communication skills not only improve your professional image; they just make people like you!

Objectives:

  • Display a positive attitude and professional image.
  • Increase trust, credibility, and respect through words and actions.
  • Speak confidently, diplomatically, and tactfully in difficult situations.
  • Build rapport and strengthen relationships.
  • Use emotional controls to sustain success.

What You’ll Learn

Develop flexibility in your communication style and assess the intent of your messages against the outcomes.

Learn to control your “hot buttons” and respond instead of reacting, maintain composure when criticized. Avoid conflict by staying calm and poised under pressure.

  • Winnipeg Branch

    Suite 257, 210-1600 Kenaston Blvd, MB R3P 0Y4 CA, Winnipeg

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