This course will help you influence outcomes and create cooperation through diplomatic and tactful communication.
DurationThis course will help you influence outcomes and create cooperation through diplomatic and tactful communication.
You’ll realize that standing up for yourself, when done effectively, doesn’t offend others; rather it strengthens your relationships and enables positive results through effective communication.
Diplomatic communication skills not only improve your professional image; they just make people like you!
Objectives:
What You’ll Learn
Develop flexibility in your communication style and assess the intent of your messages against the outcomes.
Learn to control your “hot buttons” and respond instead of reacting, maintain composure when criticized. Avoid conflict by staying calm and poised under pressure.
The Dale Carnegie experience engages learners from the initial contact through follow-up and support to reinforce key behaviors. Our methodology supports the development of skills and habits needed to sustain performance change.
We believe that the emotional shift is as important as the behavior shift. That’s why our Performance Change Pathway™ shows our deliberate approach to create training programs that drive improved performance.
Dale Carnegie’s Performance Change Pathway™ encompasses five key components: Input, Awareness, Experience, Sustainment, and Output.
We know that these components are essential to the design and delivery of our programs. They formulate a continuous learning path for participants to drive organizational results.
Consider This Your Transformation Toolkit
Our process is designed to get to the heart of what your organization needs, and to develop custom solutions grounded in the Dale Carnegie training techniques. We follow a 5-step process, centered on workforce training.
This course focuses on both writing and speaking skills,
Students will practice case analysis techniques, report writing techniques and prepare related financial exhibits.
We will explore techniques and strategies to allow your staff to increase their interpersonal resilience, seek out appropriate avenues for feedback and be courageous in their conversations,
Career Access for Newcomers (CAN) Workshop offers a group-based learning environment where job seekers have the opportunity to learn and practice the skills needed to undertake a successful job search in Canada.
This course is ideal for those who need to write complex documents that are clear, readable and persuasive
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