Interpret and Manage Conflicts within the Workplace course is offered by DCK Training Institute. DCK Training Institute is the only place where you can find the best customised professional skills training and development that suites your needs.
Interpret and Manage Conflicts within the Workplace course is offered by DCK Training Institute. DCK Training Institute is the only place where you can find the best customised professional skills training and development that suites your needs. The future of any organization is well skilled and motivated staff.
Every human being has areas of development that if addressed will significantly improve their performance and contribute to the overall success of the organisation and the community at large.
Course contents:
Introduction to Conflict Management
Sources of Conflict
Positive and Negative Conflict
Conflict Management
Business Conflict Modes
Selecting the Right Conflict Management Strategy
Conflict Resolution Process
Conflict Resolution Procedures
Conflict Management Tips
Plans and Strategies to Manage Conflict
The Labour Relations Act and Conflict Resolution
The Role of Policies and Procedures in Preventing and/or Resolving Conflicts
Attributes of an Effective Conflict Manager
Personal Attributes of a Good Conflict Manager
Attributes That Must be Avoided by a Conflict Manager
Skills Audit for Conflict Management
DCK Training Institute is the only place where you can find the best customised professional skills training and development that suites your needs. The future of any organisation is well skilled and motivated staff.
Every human being has areas of development that if addressed will significantly improve their performance and contribute to the overall success of the organisation and the community at large.
This will training will provide the candidate with the knowledge, skills, attitudes and values to identify the main sources of conflict and how to apply appropriate techniques to manage conflict effectively in the workplace.
This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. You will identify the sources of conflict and how to manage conflict effectively.
Conflict management training course provides you with the practical tips, techniques and strategies to calmly and effectively deal with the day-today niggles and disagreements of everyday working life. In even the best run organisation, conflict happens.
Conflict Management Workshop course is offered by Training Excellence. Training Excellence is a company built on the synergies of expertise, experience and hard work, which inevitably lead toward successful training, satisfied employers and employees.
By the end of this course you will be able to identify examples of conflict within your workplace and have the ability to understand assertive, aggressive and passive behaviour, with an emphasis on measuring your own level of assertiveness.
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