ISO 9001:2015

by Redback Academy Claim Listing

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction.

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img Duration

5 Days

Course Details

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction.

 

Implementing a quality management system will help you:

  • Assess the overall context ofyour organization to define who isaffected by your work and what theyexpect from you. This will enableyou to clearly state your objectivesandidentify new businessopportunities.
  • Put your customers first, making sure you consistently meet their needs and exceed their expectations. This can lead to repeat custom, new clients and increased business for your organization.
  • Work in a more efficient way as all your processes will be aligned and understood by everyone in the business or organization. This increases productivity and efficiency, bringing internal costs down

 

Topics Covered:

  • Module 01:    Introduction and scope of the standard
  • Module 02:    Context of the organization
  • Module 03:    Leadership
  • Module 04:    Planning
  • Module 05:    Support
  • Module 06:    operation
  • Module 07:    Performance Evaluation
  • Module 08:    Improvement
  • Vellore Branch

    5/X1, Hari Om 2nd St, Phase III, Vellore

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