ITIL, Information Technology Infrastructure Library is a set of detailed service practices, now known as IT Service Management (ITSM), that focuses on aligning IT services with business needs.
DurationITIL, Information Technology Infrastructure Library is a set of detailed service practices, now known as IT Service Management (ITSM), that focuses on aligning IT services with business needs. It consists of the processes, procedures, tasks, and checklists that can be applied by an organization toward developing strategies, delivering value, and maintaining a minimum level of competency.
It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement and having a certification in ITIL is highly recommended to manage corporate planning and business procedures and process.
Learning Objectives:
This course is intended for students with non-technical backgrounds to learn the following:
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his module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. This course prepares the student for the ITIL 4 Foundation exam.
Technical Institute of America is one of the nation’s largest provider of ITIL 4 Foundation classroom and live online training. Our documented 99% passing rate, has allowed us to train thousands of students to pass their ITIL exam on the first try.Â
In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you'll learn the core disciplines of ITIL best practices.
The ITIL® Foundation Certification introduced us to the basics of the ITIL® framework, and the Intermediate levels provided a deeper focus on IT Service Management.
SecureNinja's expert  ITIL® foundation training and certification boot camp in Washington, DC, San Diego, CA or live online is an exciting and dynamic (3) three-day course, fully updated for ITIL.
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