ITIL, Information Technology Infrastructure Library is a set of detailed service practices, now known as IT Service Management (ITSM), that focuses on aligning IT services with business needs.
DurationITIL, Information Technology Infrastructure Library is a set of detailed service practices, now known as IT Service Management (ITSM), that focuses on aligning IT services with business needs. It consists of the processes, procedures, tasks, and checklists that can be applied by an organization toward developing strategies, delivering value, and maintaining a minimum level of competency.
It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement and having a certification in ITIL is highly recommended to manage corporate planning and business procedures and process.
Learning Objectives:
This course is intended for students with non-technical backgrounds to learn the following:
Our team of experienced and certified training experts are here to give you the latest skills you need to land a high paying career in technology. Prior experience.
In technology is not required to enroll in our course programs. We will walk you through every step of the way to ensure you have all the proper skills needed to succeed.
The course will prepare you for the ITIL Foundation exam, introducing you to basic concepts used in IT service management. In this course, you will acquire the essential skills and information necessary to lead and manage an IT business service through every stage of its lifecycle.
Our 5-day ITIL 4 Managing Professional (MP) Transition course is a quick and convenient approach to certification. This copurse is designed for professionals who have earned at least 17 credits in ITIL v3.
ITIL was created as a set of best practices to ensure IT services are aligned to the needs of the business and support its core processes. It demonstrates how to use IT as a way to improve, transform, and grow the business, as well as create a more efficient working environment
his module also covers the links between lifecycle stages, the processes used and their contribution to service management practices. This course prepares the student for the ITIL 4 Foundation exam.
Technical Institute of America is one of the nation’s largest provider of ITIL 4 Foundation classroom and live online training. Our documented 99% passing rate, has allowed us to train thousands of students to pass their ITIL exam on the first try.Â
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