ITSMS 20000-1 Internal Auditor Training Course:

by ICM Certification Claim Listing

Understand and prioritize the vulnerabilities and potential threats to an organization, Plan, conduct, report and follow up an Information Technology Service Management system and much more.

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img Duration

2 Days

Course Details

Learning Outcomes:

  • By the end of the course you will be able to demonstrate:
  • Knowledge of the techniques & tools used in IT Service Management System (ITSMS).
  • Understand and prioritize the vulnerabilities and potential threats to an organization.
  • Plan, conduct, report and follow up an Information Technology Service Management system
  • Understand what all an ITSMS policy should contain.
  • Describe the key processes required for an IT Service Management System (SMS).

 

Who Should Attend?

  • Delegates who want knowledge to begin performing internal ITSMS audits
  • Those who need to understand the techniques & tools used in Information Security System
  • Risk, Information security, IT and Operations Managers and Consultants.
  • Those who want a thorough understanding of ITSMS 20000-1
  • IT Service Professionals
  • ITSMS Process Owners

 

Course Content And Structure:

Course starts at 9:00 A.M. and ends approximately at 6:00 P.M. The course includes a series of presentations, Examples, Exercises involving group activities, Brain Storming, Case Studies, Readings and Sharing of Practical Experiences.

  • Faridabad Branch

    201 & 206, 2nd Floor, Durable Complex, 16/5 Plot No. - 10, Faridabad

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