The purpose of the qualification is to enable qualifying learners to apply leadership competencies to ensure service excellence. Learners will develop competencies to utilise leadership skills to enhance service delivery in a specific sector or context.
DurationThe purpose of the qualification is to enable qualifying learners to apply leadership competencies to ensure service excellence.
Learners will develop competencies to utilise leadership skills to enhance service delivery in a specific sector or context. Individual learners will benefit through enhancing their personal competencies, knowledge and skills so as to be able to complete tasks required in their employment contracts and by legislation.
Learning areas include Motivating self and others. emotional intelligence , visionary thinking , problem-solving , developing service culture of a specific sector.
Demonstrate an understanding of leadership skills in a specific sector or context.
Apply innovative and creative strategies and visionary thinking skills in developing and implementing strategic planning.
Apply leadership skills to enhance service delivery.
Apply knowledge of ethical standards in a leadership role.
Demonstrate an understanding of the role that emotional intelligence plays in leadership
Intelligent Africa develops, markets and manages training programs and conferences to both the private and public sector throughout Africa and South Africa.
Established in 2004, our team is experienced and professional. Through our multi-national, multi-language team we have clients in many African countries.
By using critical market research methods in the designing and production of our events, we are able to identify the unique challenges facing local and African businesses today. Our commitment to service excellence means that we deliver genuine business solutions at competitive rates.
Our research-driven, tailor-made events relate directly to market movements and environmental changes. Intelligent Africa draws on a diverse pool of industry professionals in the production and staging of its events, in order to provide delegates with the ultimate learning experience. Our qualified presenters are accredited and have vast experience in their areas of expertise.
Not only do our subject-matter experts possess a wealth of knowledge, relevant qualifications and solid industry experience, but they are required to demonstrate exceptional presentation/facilitation skills in order to keep delegates interested and focused at all times.
Our Mission:
To establish Intelligent Africa Marketing and Training as a preferred skills development service provider.
To distinguish Intelligent Africa from its competitors by providing focused, great quality and cost effective interventions to the Southern African and African commercial, governmental and related industries.
To add value to our clients through enhanced people capability
Our Vision:
To be a client friendly, service orientated, value for money and high quality business partner.
To provide great employment opportunities, improve the quality of life of our employees and to reflect the composition of South African population in our staff.
To expand Intelligent Africa through participative and transparent management
Designed to provide strategic management skills and tactical insight necessary for professional and business development in the logistics and transport industry.
Our Leadership Development and Training programmes push each and every delegate to gain personal insight into understanding themselves, to stretch from their ‘comfort zone’ into a new and challenging territory.
This programme is aimed at providing senior and middle management with the necessary knowledge and skill to create a customer driven organisation.
Leadership and Management Development training is offered by Africa Empowerment Training Institute. Our aim is to empower African businesses with superior skills to capitalize on their natural and human resources to drive the theme of ‘economic self-reliance’ as a continent.
The Leadership Foundations Learning Path explores the fundamentals of leading people, how to manage service touchpoints, brand standards, time and resources, as well as ways to getting the most out of your team.
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