In this course, we will explore why conflicts develop within teams. We will use root cause analysis to make our best assessment of the conflict and then learn tools that can help us as leaders move our teams out of conflict and restore and improve team productivity.
DurationConflict within a team can be disruptive and demoralizing. Conflict management is a vital skill for all leaders.
In this course, we will explore why conflicts develop within teams. We will use root cause analysis to make our best assessment of the conflict and then learn tools that can help us as leaders move our teams out of conflict and restore and improve team productivity.
Learning Objectives:
Upon completing this course, you should be able to:
Chartered Professional Accountant (CPA) is the Canadian business and accounting designation representing more than 200,000 professional accountants across the country. As part of the CPA profession in Canada, CPA Alberta is the professional organization for more than 30,000 designated accountants across the province.
There are things that you can do to hold high impact conversations from understanding what makes us and others difficult
Learn to recognize conflict patterns, what triggers and escalates conflict in others, strategies to reduce defensiveness, how to communicate in a direct manner and provide feedback constructively.
This course will teach participants the general duties of the workplace parties, how to assess the risks of workplace violence
Behaviour Matters specializes in social-emotional development and overall mental health and wellness. We understand business growth, profit boosters, company culture and specialize in emotional intelligence, making us your perfect partner in delivering soft skills training, corporate wellness and t...
This workshop explores de-escalation techniques and how to engage mindfully in conflictual situations.
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