Leading Out of Conflict

by CPA Alberta Claim Listing

In this course, we will explore why conflicts develop within teams. We will use root cause analysis to make our best assessment of the conflict and then learn tools that can help us as leaders move our teams out of conflict and restore and improve team productivity. 

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CPA Alberta Logo

img Duration

2 Hours

Course Details

Conflict within a team can be disruptive and demoralizing. Conflict management is a vital skill for all leaders.

In this course, we will explore why conflicts develop within teams. We will use root cause analysis to make our best assessment of the conflict and then learn tools that can help us as leaders move our teams out of conflict and restore and improve team productivity. 

 

Learning Objectives:

Upon completing this course, you should be able to: 

  • Diagnose why and how conflict arises
  • Understand common challenges in resolving conflicts
  • Learn and apply a conflict management methodology
  • Calgary Branch

    800-444 7 Avenue SW, Calgary
  • Edmonton Branch

    1900 TD Tower, 10088 – 102 Avenue, Edmonton

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