This module teaches key skills for achieving positive outcomes using effective conflict management techniques.
DurationManaging Conflict introduces new and experienced coaches to the impact of conflict on sport in their day-to-day coaching practice. This module teaches key skills for achieving positive outcomes using effective conflict management techniques.
Learning Outcomes
After completing the NCCP Managing Conflict training module, coaches will be able to:
Take steps to prevent and resolve conflict resulting from misinformation, miscommunication or misunderstanding
Listen and speak for themselves in conflict situations to maintain positive and healthy relationships with athletes, parents, guardians, officials, other coaches and administrators
Through its coach education, research, and advocacy programs, the CAC unites partners and stakeholders in its commitment to raise the skills and stature of coaches, and ultimately to expand their reach and influence.
CAC programs empower sport coaches and sport organizations in Canada with knowledge and skills, promotes ethics, fosters positive attitudes, builds competence, and increases the credibility and recognition of coaches.
Our Aspirational Values
We Seek to Understand
Endeavour to know our community. Listen with purpose.
We Cultivate Inclusion
Welcome diversity. Celebrate differences. Nurture a united sport family.
We Are Curious
Innovate for the future of coaching. Continue to learn and grow.
We Act with Courage
Embrace challenges. Take informed risks. Adversity makes us stronger.
We Lead and Serve with Gratitude
Act with a gracious heart. Inspired by the opportunity to shape coaching in Canada.
Learn how to deal effectively with the conflicts that are frequently part of workplace life.
Develop strategies and techniques to positively influence others, negotiate to achieve mutually beneficial goals, and manage conflict, while maintaining healthy business relationships.
This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace.
In this dynamic presentation participants use the Stress Management/Conflict Resolution cards to work individually, in pairs and in small groups.
Our aim is for learners to return to work energised with practical and considered ways of viewing conflict.
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