Managing Difficult Conversations

Managing Difficult Conversations

About Us

Engage, challenge, stimulate and innovate

If we could sum up who we are, what we do, and how we do it in three key statements – they would be:

• We love to make a difference – in every project we work to challenge and innovate

• We provide creative training that is also pragmatic – our approach helps your staff make improvements so that you see return on investment

• We’re true to our own standards – working ethically in support of our staff, our local community and the environment

Making a difference

Formation Training wouldn’t exist if we didn’t believe we could make a real difference to your organisation. Since 1997 we have been working to develop people to be the very best they can be.

Working with you

Our team is friendly and approachable. As well as lead trainers, we have a UK wide pool of associate trainers, to provide excellent capacity.

An experienced and capable support team provides support for our trainers in respect of preparing materials, arranging logistics and supporting project activities. This means that you can rest assured that we can respond quickly and efficiently to your queries and requirements.

Tailored leadership training that’s relevant to your staff

Programmes are based on tried-and-tested leadership theories, and delivered in a fast paced participative way. After talking to you to get a proper insight into your context and specific needs, we devise a tailored training package.

It will be practical and totally relevant to your environment, so that learning can be quickly and easily implemented back in the workplace. That way, it will be instantly beneficial to individual participants and to your wider organisation.

Sessions are designed to genuinely inspire your staff. We deliver leadership and management training for Senior Leaders, Heads of Department, Heads of Faculty, Middle Leaders, Support Staff, Early Years Setting Leaders and Deputies, Aspiring Managers, Teachers with responsibility for supporting others, Governors, Children’s Services team leaders and aspiring managers.