Mastering Difficult Conversation

by Bioscience Association Manitoba Claim Listing

This workshop focuses on identifying, honing, and using emotional skills to better handle difficult conversations. 

$220

Contact the Institutes

Fill this form

Advertisement

Bioscience Association Manitoba Logo

img Duration

3.5 Hours

Course Details

We have all faced conflict at some point in our lives: some enjoy it and are looking for a fight, while others avoid conflict and difficult conversations as if it’s the last thing they do.  Both approaches can be highly emotionally charged, and neither is productive.

This workshop focuses on identifying, honing, and using emotional skills to better handle difficult conversations. 

We will review the many ways that the inappropriate use of emotions hijack communications and lead to conflict. 

We will also provide strategies to promote productive outcomes by enhancing emotional awareness, empathy, strategic communication using positive language, and appreciative inquiry. 

Learning Outcomes:

  • Heightened awareness of emotional effects (self, others)
  • Positive language for productive communication
  • Tools to promote perspective and empathy
  • Winnipeg Branch

    100-135 Innovation Drive, Smartpark, MB, R3T 6A8, Winnipeg

Check out more Conflict Management courses in Canada

Architectural Institute of B.C Logo

Negotiation & Conflict Management Skills

Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context, and negotiate effectively.

by Architectural Institute of B.C [Claim Listing ]
Crossroads Therapeutic Solutions Logo

Conflict Resolution

Crossroads Therapeutic Solutions offers workshops, training and presentations for individuals, groups and workplaces

by Crossroads Therapeutic Solutions [Claim Listing ]
Training Solutions Newfoundland & Labrador Logo

Conflict Resolution

This course will give participants a six-step process that they can use to modify and resolve conflicts of any size

by Training Solutions Newfoundland & Labrador [Claim Listing ]
Skills Camp Logo

Conflict Resolution

This workshop will help you understand the root of conflict, communicate without causing defensiveness, de-escalate difficult situations, and resolve conflicts in both work and social settings.

by Skills Camp [Claim Listing ]
University of Alberta Logo

Certificate in Peace and Post-Conflict Studies

The peace and post-conflict studies certificate is especially useful for those seeking a career in government, international governmental organizations

by University of Alberta [Claim Listing ]

© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy