This workshop focuses on identifying, honing, and using emotional skills to better handle difficult conversations.
DurationWe have all faced conflict at some point in our lives: some enjoy it and are looking for a fight, while others avoid conflict and difficult conversations as if it’s the last thing they do. Both approaches can be highly emotionally charged, and neither is productive.
This workshop focuses on identifying, honing, and using emotional skills to better handle difficult conversations.
We will review the many ways that the inappropriate use of emotions hijack communications and lead to conflict.
We will also provide strategies to promote productive outcomes by enhancing emotional awareness, empathy, strategic communication using positive language, and appreciative inquiry.
Learning Outcomes:
We are the Bioscience Association Manitoba (BAM). We are passionate advocates for the province’s bioscience community.
Start Local, Expand Global
Our non-profit supports over 120 members across the province, ranging from agricultural biotechnology to health biotechnology to cleantech biotechnology. We help our members connect with key stakeholders and government officials by encouraging innovative partnerships. These collaborations start locally and often expand globally.
We’re committed to the success of our members. We do this by extending valuable resources and training opportunities to help the sector improve skills, enhance research and development, and achieve commercial success.We are the voice of Manitoba’s bioscience industry.
This session will assist you in preventing conflicts from escalating into confrontations.
Our aim is for learners to return to work energised with practical and considered ways of viewing conflict.
The peace and post-conflict studies certificate is especially useful for those seeking a career in government, international governmental organizations
Students will gain a firm understanding of how to resolve workplace conflict in both unionized and non-unionized environments.
Learn conflict management theory and practical skills in facilitation, negotiation and mediation to overcome conflict.
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