Monitor Handling of Customers by Frontline Customer Service course is offered by DCK Training Institute. DCK Training Institute is the only place where you can find the best customised professional skills training and development that suites your needs.
DurationMonitor Handling of Customers by Frontline Customer Service course is offered by DCK Training Institute. DCK Training Institute is the only place where you can find the best customised professional skills training and development that suites your needs. The future of any organization is well skilled and motivated staff.
Every human being has areas of development that if addressed will significantly improve their performance and contribute to the overall success of the organisation and the community at large.
Course Content:
Monitoring Interactions between Customer Service Providers and Customers
Establishing a Systems to Measure Interaction
Customer Interaction Monitoring Elements
Customer Service Procedures and Interactions
Monitoring Customer Satisfaction
Measurement and Monitoring Customer Satisfaction
Collecting Customer Feedback
Evaluating and Analysing Feedback
Improving Customer Satisfaction
Monitoring Key Performance Areas
Setting Key Performance Areas
Measuring Key Performance Areas against Standards
Providing Feedback to Front line Service Providers
DCK Training Institute is the only place where you can find the best customised professional skills training and development that suites your needs. The future of any organisation is well skilled and motivated staff.
Every human being has areas of development that if addressed will significantly improve their performance and contribute to the overall success of the organisation and the community at large.
Become a world-class communicator via active listening and consultative influencing skills.
Telephone Etiquette Skills training is offered by Opelong.Opelong has taken up the challenge to be a complete training provider and your one stop ICT solutions provider to its clients. We offer Training services, SDF Consulting, IT services, consulting in SETAs accreditation and Project management.
Learn to see yourself and your organisation as others see you. Build excellent rapport and utilize easy ways to ensure crystal-clear, positive communications
Impressive Customer Service course is offered by Brilliant Training And HR Solutions. Our training division helps both public and private clients improve their organisations, processes, and performance.
Our Medical Receptionist Courses will serve as your first step in becoming a certified medical receptionist. Improve your communication and admin skills with us today.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan