This Office Administration course will equip students with the essential skills and knowledge to operate and manage 21st-century office environments. The curriculum is designed to teach you the theories and practices required to master the role of an office administrator.
DurationThis Office Administration course will equip students with the essential skills and knowledge to operate and manage 21st-century office environments.
The curriculum is designed to teach you the theories and practices required to master the role of an office administrator and manage office operations in both traditional and virtual offices.
This course contains 8 substantive units and includes a learning plan, with weekly schedules, to keep your studies on track.
Units in this course:
Unit 1: Introduction to Office Administration
Unit 2: Office Design and Layout
Unit 3: Record Management and Data Filling
Unit 4: Relationship Management and Customer Service
Unit 5: Business Communications
Unit 6: Business Etiquette
Unit 7: Diversity and Ethics
Unit 8: Office Administration Trends and Issues
iQ Academy was originally established in 2006 as a small department of Centurion Academy, with the purpose of improving student employability through business short courses.
With the success of our students and a desire to offer an expanded programme range, we exited the Centurion Academy umbrella in 2012 and we merged with Fernwood Business College (Pty) Ltd and launched as a new private tertiary institution called “iQ Academy (Pty) Ltd”.
As a leading private higher education institution we provide affordable and accessible private distance education that empowers you without compromising on quality.
The Diploma in Public Administration is a three-year qualification that reflects the needs of management in the public sector where both hard and soft skills are in short supply.
Highly successful secretaries and PAs all have some things in common. They have attended one of our Secretarial courses! Just joking. What they have in common is that they are seen as a super valuable resource to their bosses and they continue to surprise and delight their employers with the value ...
The evolving nature of society brought a growing demand for e-resources in the workplace and practitioners in the library and information management industry.
To obtain a National Certificate: A total of 7 subjects: 3 Fundamental and 4 Vocational subjects, of which 3 are compulsory and 1 is optional.
Advanced Skills for Executive Secretaries course is offered by Higherway Institute of Learning. Higherway institute of Learning is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.
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