This Office Administration course will equip students with the essential skills and knowledge to operate and manage 21st-century office environments. The curriculum is designed to teach you the theories and practices required to master the role of an office administrator.
DurationThis Office Administration course will equip students with the essential skills and knowledge to operate and manage 21st-century office environments.
The curriculum is designed to teach you the theories and practices required to master the role of an office administrator and manage office operations in both traditional and virtual offices.
This course contains 8 substantive units and includes a learning plan, with weekly schedules, to keep your studies on track.
Units in this course:
Unit 1: Introduction to Office Administration
Unit 2: Office Design and Layout
Unit 3: Record Management and Data Filling
Unit 4: Relationship Management and Customer Service
Unit 5: Business Communications
Unit 6: Business Etiquette
Unit 7: Diversity and Ethics
Unit 8: Office Administration Trends and Issues
iQ Academy was originally established in 2006 as a small department of Centurion Academy, with the purpose of improving student employability through business short courses.
With the success of our students and a desire to offer an expanded programme range, we exited the Centurion Academy umbrella in 2012 and we merged with Fernwood Business College (Pty) Ltd and launched as a new private tertiary institution called “iQ Academy (Pty) Ltd”.
As a leading private higher education institution we provide affordable and accessible private distance education that empowers you without compromising on quality.
Electronic technology has greatly expanded the methods of creating, editing, maintaining, transmitting and retrieving information. Much of this electronic information is a record because it is used in the organisation to make decisions, and as such must be managed as a record.
This course, facilitated by a leading female trainer, has been developed specifically to benefit female office professionals and covers key topics to enable female professionals to thrive in their organizations.
Want to learn how to run the daily activities of an office? Our Office Administration Courses will help you gain the skills needed to become a successful office administrator.
To obtain a National Certificate: A total of 7 subjects: 3 Fundamental and 4 Vocational subjects, of which 3 are compulsory and 1 is optional.
Business Administration & Secretarial Procedures Course is Offered by Academy of York.
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