This Office Administration course will equip students with the essential skills and knowledge to operate and manage 21st-century office environments. The curriculum is designed to teach you the theories and practices required to master the role of an office administrator.
DurationThis Office Administration course will equip students with the essential skills and knowledge to operate and manage 21st-century office environments.
The curriculum is designed to teach you the theories and practices required to master the role of an office administrator and manage office operations in both traditional and virtual offices.
This course contains 8 substantive units and includes a learning plan, with weekly schedules, to keep your studies on track.
Units in this course:
Unit 1: Introduction to Office Administration
Unit 2: Office Design and Layout
Unit 3: Record Management and Data Filling
Unit 4: Relationship Management and Customer Service
Unit 5: Business Communications
Unit 6: Business Etiquette
Unit 7: Diversity and Ethics
Unit 8: Office Administration Trends and Issues
iQ Academy was originally established in 2006 as a small department of Centurion Academy, with the purpose of improving student employability through business short courses.
With the success of our students and a desire to offer an expanded programme range, we exited the Centurion Academy umbrella in 2012 and we merged with Fernwood Business College (Pty) Ltd and launched as a new private tertiary institution called “iQ Academy (Pty) Ltd”.
As a leading private higher education institution we provide affordable and accessible private distance education that empowers you without compromising on quality.
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Tshwane South College Offers Office Administration Course for all skill levels.
Computerised Office Administration Skills course is offered by International Centre For Training And Development Southern Africa (ICTDSA). ICTDSA focuses in offering a wide range of high quality short courses aimed at equipping learners at all levels of the workforce with the hard and soft skills.
This Short Programme includes Unit Standards aligned with the Business Administration Services Programme
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