This Office Administration course will equip students with the essential skills and knowledge to operate and manage 21st-century office environments. The curriculum is designed to teach you the theories and practices required to master the role of an office administrator.
DurationThis Office Administration course will equip students with the essential skills and knowledge to operate and manage 21st-century office environments.
The curriculum is designed to teach you the theories and practices required to master the role of an office administrator and manage office operations in both traditional and virtual offices.
This course contains 8 substantive units and includes a learning plan, with weekly schedules, to keep your studies on track.
Units in this course:
Unit 1: Introduction to Office Administration
Unit 2: Office Design and Layout
Unit 3: Record Management and Data Filling
Unit 4: Relationship Management and Customer Service
Unit 5: Business Communications
Unit 6: Business Etiquette
Unit 7: Diversity and Ethics
Unit 8: Office Administration Trends and Issues
iQ Academy was originally established in 2006 as a small department of Centurion Academy, with the purpose of improving student employability through business short courses.
With the success of our students and a desire to offer an expanded programme range, we exited the Centurion Academy umbrella in 2012 and we merged with Fernwood Business College (Pty) Ltd and launched as a new private tertiary institution called “iQ Academy (Pty) Ltd”.
As a leading private higher education institution we provide affordable and accessible private distance education that empowers you without compromising on quality.
The Diploma in Public Administration is a three-year qualification that reflects the needs of management in the public sector where both hard and soft skills are in short supply.
This Short Programme includes Unit Standards aligned with the Business Administration Services Programme
Despite the name, the role is not a clerical or secretarial one in the usual sense. Company Secretaries oversee the efficient administration and compliance of a company.
Administration Management course is offered by Supreme Safety Consultancy. Our goal with our training is to expand our portfolio by enriching not only the learner’s with the knowledge and skills needed, but also to open doors to other avenues of employment.
To excel as an Office Manager, Administrator or Secretary you need to perfect your interpersonal and behavioural skills to ensure you stay in control and be on top of every one of your responsibilities. The training methodology for this programme will be interactive and practical; with learning met...
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