In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions.
DurationOverview:
In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions.
Program Outline:
TrainSkills is a training company offering Training and Learning Solutions across South Africa and around the World.
We believe an organisation's greatest asset is their people and that investing into their skills development will significantly increase their job performance and personal lives, which in turn will enhance their ability to contribute to the goals of their organization and the people they work with.
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