This one-day skills based training course has been designed to ensure that delegates are capable, through practical tips and demonstrations, to collect an account through the use of a telephone.
DurationThis one-day skills based training course has been designed to ensure that delegates are capable, through practical tips and demonstrations, to collect an account through the use of a telephone.
PBS College started in 1982 as a husband and wife team – Pieter & Christine Jordaan. Over the next three decades, they worked tirelessly for the Credit Management Community. They both served on the management committees for the ICM SA, ICM Africa, UICM and ADRA. Both Pieter and Christine are hailed as “South African Icons” in Credit Management.
All PBS College courses are based on SAQA Certifications, and every course is aligned to SAQA regulations, and to bring personal development into the life of every working person. Their formal Accreditation is through FASSET, and they proudly became registered as the only FASSET registered college for the 57901 Certificate in Credit Management.
Call Centre and Reception course is offered by Gold Class Group. Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world.
Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.
Effective mentoring and coaching skills are the drivers of any successful workplace training and development programme. In today’s workplace, these essential skills contribute to building stronger organisations that are equipped with resources to strive for work performance and enhanced job skill...
Customer Service course is offered by Excellent Academy of Skills. Excellent Academy of Skills is a community developer Accredited Training Centre situated in Cape Town CBD and it is known now in City for its high quality and professional training services and community development programs based
Telephone Etiquette Skills training is offered by Opelong.Opelong has taken up the challenge to be a complete training provider and your one stop ICT solutions provider to its clients. We offer Training services, SDF Consulting, IT services, consulting in SETAs accreditation and Project management.
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