This one-day skills based training course has been designed to ensure that delegates are capable, through practical tips and demonstrations, to collect an account through the use of a telephone.
DurationThis one-day skills based training course has been designed to ensure that delegates are capable, through practical tips and demonstrations, to collect an account through the use of a telephone.
PBS College started in 1982 as a husband and wife team – Pieter & Christine Jordaan. Over the next three decades, they worked tirelessly for the Credit Management Community. They both served on the management committees for the ICM SA, ICM Africa, UICM and ADRA. Both Pieter and Christine are hailed as “South African Icons” in Credit Management.
All PBS College courses are based on SAQA Certifications, and every course is aligned to SAQA regulations, and to bring personal development into the life of every working person. Their formal Accreditation is through FASSET, and they proudly became registered as the only FASSET registered college for the 57901 Certificate in Credit Management.
Call Center training is offered by The Ubuhle.It’s been a remarkable journey, and together with our clients we have implemented Skills Development that has enriched the lives of thousands of South Africans from all walks of live
All staff that need to improve on their existing customer service skills and develop new skills. This workshop will address general attitude in the workplace, motivate staff and instill confidence in their professional abilities.
Don’t miss the call of success! Enrol in one of our fantastic Receptionist Courses and upgrade your skills. You’re just one ring away from the greatness that awaits.
By the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.
Telephone Etiquette Skills training is offered by Opelong.Opelong has taken up the challenge to be a complete training provider and your one stop ICT solutions provider to its clients. We offer Training services, SDF Consulting, IT services, consulting in SETAs accreditation and Project management.
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