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Difficult Conversations: The Complete Guide Play Image

Difficult Conversations: The Complete Guide

Learn proven techniques to prepare and lead difficult conversations with confidence—master assertiveness, feedback, influence, and how to say no.

4.5 Rating star
2887 Ratings
8,185 Enrolled

Created By Jamal Lazaar

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Course speifications
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1.5 Hours
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33 Files
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Lifetime/ Unlimited
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Certificate of completion
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Created on Dec.5.2024
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10 downloadable resources
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Last Updated 12.Apr.2025
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30 days money back gurantee
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Course description

What You’ll Learn



  • Prepare and manage difficult conversations with a clear, step-by-step approach.

  • Express your views tactfully without damaging relationships.

  • Assert yourself firmly while staying respectful and calm.

  • Control your emotions to stay focused and composed under pressure.

  • Engage confidently with challenging individuals and scenarios.

  • Use assertive communication to get your message across effectively.

  • Influence outcomes by refining your persuasion techniques.

  • And much more to transform every tough talk into a constructive dialogue.



Requirements



  • An open mind and readiness to apply proven conversation strategies immediately.



Description


Comprehensive Program on Difficult Conversations


This training equips you with everything needed to plan and lead sensitive discussions. You’ll learn the do’s and don’ts, backed by real-world examples and practical exercises to build your confidence.



What Participants Are Saying



  • “Concrete, essential guidance—I now approach tough talks without fear!” — Salahddin

  • “Timely and empowering—this course taught me to handle sensitive issues smoothly.” — Nicholas

  • “Clear, actionable, and transformative.” — Lynne






Why Join This Training?


We all face situations where we must address uncomfortable topics—whether correcting behavior, setting boundaries, or resolving conflicts. Left unspoken, these conversations can damage relationships, stall careers, and increase stress. This course helps you to:



  • Navigate sensitive subjects without anxiety

  • Maintain professionalism while being honest and direct

  • Prevent misunderstandings by using clear frameworks

  • Foster trust through respectful dialogue


Ready to turn difficult talks into productive conversations? Click “Buy Now” and start transforming your communication today.



Who This Course Is For



  • Managers, employees, and parents who need to address sensitive issues.

  • Anyone who struggles to express concerns or give tough feedback.

  • Professionals seeking to build assertiveness without aggression.

  • Individuals committed to improving relationships through clear, confident dialogue.

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Course content web

6 sections | 16 lectures | 1:11 total length
Expand all sections
1. Introduction
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Video Icon 0. Promo
201.95 MB
Video Icon 1. Difficult conversatiosn Intro
189.58 MB
Video Icon 2. Change your perception of difficul conversation
319.23 MB
Video Icon [Exercise] Change your perception of difficult conversations
2. How to approach difficult conversions
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Video Icon 1. 4 steps to prepare for a difficult conversation
493.88 MB
Video Icon [Exercise] 4 steps to prepare for a difficult conversation
Video Icon 2. 5 ingredients to manage difficult conversations
371.44 MB
Video Icon [Exercise] Prepare your conversation
Video Icon 3. A detailed example
441.78 MB
Video Icon 4. How to announce a bad news
303.86 MB
Video Icon 5. Pay attention to your language
240.58 MB
3. How to deal with difficult people I
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Video Icon 1. THE STAR method for giving feedback
120.96 MB
Video Icon [Exercise] Give feedback
Video Icon 2. Overcome the fear of giving feedback
357.09 MB
Video Icon 3. How to deal with difficult people
337.23 MB
4. How to deal with difficult people II
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Video Icon 1. How to deal with people who do not want to change
347.42 MB
Video Icon 2. How to say no
248.19 MB
Video Icon [Examples] Knowing how to say no
Video Icon 3. How to deal with passive agressive
200.34 MB
Video Icon 4. The 3 universal filters
357.21 MB
Video Icon [Exercise] The 3 universal processes
5. Conclusion
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Video Icon 1. A final word Difficult conversation
53.08 MB
Video Icon Contact

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Instructor

Jamal Lazaar
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30 Courses

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