List of available CRM (Customer Relationship Management) Courses in Winnipeg, Canada.
The CRM (Customer Relationship Management) courses in Winnipeg are provided by the following institutes:
Also, check out all CRM (Customer Relationship Management) Courses from all over Canada.
Learn the importance of customer service to any business and what differentiates e-commerce customer service from traditional customer service.
The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.
This course introduces Customer Relationship Management (CRM) and provides the skills and knowledge required to develop, manage, build and maintain customer relationships.
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