The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.
DurationIn business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship.
The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.
The CDI Winnipeg campus is available to everyone in the area looking to further their education or upgrade their skills. Choose from programs in business, healthcare, and technology.
The campus is found in the heart of Winnipeg, and is close to shopping, green space, and the Red River. Students in the city will have access to a wide range of entertainment from productions of the Royal Winnipeg Ballet to local sports team
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