The role of the office management professionals and administrators in today’s organisation is changing rapidly. The true art of office management & administration lies not in the art of winning, rather it demands the art of winning consent.
DurationThe role of the office management professionals and administrators in today’s organisation is changing rapidly. The true art of office management & administration lies not in the art of winning, rather it demands the art of winning consent.
In order to remain competent in the workplace administrators, office managers and secretaries need to be equipped with the relevant knowledge and skills.
This Advanced Office Management & Effective Administration Skills training course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team. These elements include: office management, communication, organisational, interpersonal & administrative competencies.
Objectives
Address the office management & administration duties as part and parcel of the organisations business goals
Touch on themes such as communication, (behavioural and technical) competencies, interpersonal skills, business correspondence, systems and procedures, quality, customer service excellence, workflow, supervision and productivity, etc.
Define the role of the office management & administrative professionals
Outline the aspects of interaction with other functions and departments
Introduce and practice effective behavioural, administrative and technical management skills
Provide practical problem solving techniques for efficient office management
Target Audience
The Advanced Office Management & Effective Administration Skills training course is designed for all those who need to understand a broad range of office management and administration competencies.
The training course is suitable for new or advanced users and will provide all delegates with a practical overview of their responsibilities and the essential technical and behavioural knowledge required to fulfil their roles successfully.
Our company, Promise Training & Consultancy is a leading organization in the field of strategy implementation and behavioral training and consulting. Our basic ability lies in successfully supporting the organizational strategies with people, processes, and systems (Information Technology) in order to improve the transformational or cultural performance and make the operations more effective.
Our team comprises of highly talented, determined, enthused, active, and experienced professionals, who possess years of experience and expertise and put in their best efforts in every project.
We have been able to earn reputation, trustworthiness, and goodwill through our wide-ranging training programs and consulting solutions that cover a huge section of subjects and aptitude areas. Different types of course delivery formats are designed by us so as to fulfill the individual needs of the trainees and customize the training schedules.
We work closely with our clients and try our best to understand their objectives and help them overcome the challenges they are facing constantly. We come up with unique solutions that will fit your organizational requirements.
Our Mission
We aim to assist our clients in optimizing the capacities of their existing assets and resources and in improving the performance of their workforce to ensure their business reach new heights of development. We help our clients to get the maximum business output that would not have been possible for them to achieve on their own.
There are certain sets of skills and behaviors that both individuals and teams need to possess in order to reach the pinnacle of success in their professional career at present as well as, in the future – we guide the professionals to reach that point of success and development by providing them with the required skills and expertise.
We are always there to listen to your problem and provide our solution to it as well as, take the necessary actions to drive you towards your goals.
Our Vision
We have our dedicated teams that encourage our clients to explore and utilize their full potential and empower them to make the best use of their available tools and resources.
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This intensive program is designed for both beginning and experienced secretaries who are interested in improving their skills and working more efficiently within the law office.
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